National Account Manager

🔥 0 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $95k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Aramark

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

🤝 B2B

💰 Post-IPO Equity on 2019-08

B2B • Facilities Management • Food Services

Aramark is a global leader in providing food, facilities, and uniform services to millions of people daily across 19 countries. With a commitment to service, Aramark strives to make a positive impact on the communities and the environment through its diverse service offerings.

📋 Description

• Serve as the primary point of contact for assigned national account client(s), ensuring strong day-to-day relationship management • Manage account performance against key client KPIs, service level agreements, and contractual commitments • Execute against fiscal year objectives, including revenue growth, base business growth, profitability, and client retention • Support contract management activities, including renewals, extensions, and compliance with contractual terms • Identify and execute opportunities for account growth, including program enhancements and adjacency services (OCS, vending, micromarkets, etc.) • Partner with Operations, Finance, and Sales to ensure consistent execution and resolution of client needs • Support pricing execution, including audits and alignment with contract terms • Partner with Billing & Collections to support AR performance and ensure timely resolution of outstanding balances • Prepare and deliver client business reviews (monthly, quarterly, semi-annual), including reporting and insights • Support onboarding and implementation of new clients transitioning into the portfolio • Lead or support retention efforts for assigned accounts, including participation in renewal and RFP processes • Maintain accurate account documentation and updates within systems (e.g., Salesforce)

🎯 Requirements

• Bachelor’s Degree required • Minimum of 5–7 years of B2B account management, sales, or client relationship experience • Experience managing large or multi-location accounts preferred • Strong understanding of financial performance, including revenue, profit, and AR management • Proven ability to drive account growth and retention • Ability to manage multiple priorities across a portfolio of accounts • Strong collaboration skills within a matrixed organization • Problem-solving mindset with ability to address operational and client challenges • Strong communication and presentation skills

🏖️ Benefits

• medical • dental • vision • work/life resources • retirement savings plans like 401(k) • paid days off such as parental leave • disability coverage