Senior Applied AI Engineer

Job not on LinkedIn

🔥 10 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

🤖 AI Engineer

👻 Ghost score 15%

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Arc

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1825

🏭 Manufacturing

👥 B2C

🏨 Hospitality

💰 $68M Private Equity Round - Arc on 2015-02

Manufacturing • B2C • Hospitality

Arc is a world-leading tableware and glassware manufacturer that has been 'beautifying tables around the world' for more than 200 years. The Group designs and produces everyday innovative and sustainable glass solutions for eating, drinking and home experiences through brands such as Luminarc, Arcoroc, Cristal d'Arques Paris and Chef&Sommelier. Arc serves both consumers and professional customers (mass distribution, hotels, restaurants, bars and cafes, wine merchants, collective catering), operates production sites in France, the United States, China and the United Arab Emirates, manufactures over 4 million items daily, employs about 6,100 people (3,750 in France) and reported €688 million in sales in 2024. The company is also engaged in circular-economy initiatives, offering sustainable glass containers as alternatives to single-use plastics.

📋 Description

• Design and iterate on conversational and order-taking agent logic across multiple restaurant brands • Own difficult problems including turn taking, background noise removal, and side conversations • Build and extend evaluation infrastructure • Work closely with POS and menu data to keep agent recommendations, substitutions, and pricing correct as brands, menus, and integrations evolve in real time • Own and continuously improve the end-to-end AI engine powering the agents • Research, experiment with, and roll out new AI techniques

🎯 Requirements

• 5+ years of professional software engineering experience • Significant hands-on experience training ML models from scratch and productionizing them at scale • Strong Python skills • Comfort working in a real backend codebase, not just notebooks • Experience designing evaluation systems for non-deterministic outputs • Track record of turning ambiguous quality problems into measurable metrics and concrete fixes • Strong judgment about when to generalize agent behavior versus specialize per brand/customer • Communication skills to explain reasoning and bring others along • Bonus: experience with real-time/voice conversational agents, revenue or recommendation systems, or multi-tenant prompt/config management

🏖️ Benefits

• Significant influence over the product and AI engineering culture • High-leverage, high-autonomy role • Opportunity to research and experiment with new AI techniques • Opportunity to work at an early-stage company solving a high-stakes problem • Opportunity to help shape future products and technology

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