Underwriting Service Specialist

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Logo of Arch Capital Group Ltd.

Arch Capital Group Ltd.

5001 - 10000 employees

Founded 2001

💸 Finance

🏢 Enterprise

Insurance • Finance • Enterprise

Arch Capital Group Ltd. is a global leader in providing specialty insurance, reinsurance, and mortgage insurance solutions. Arch offers risk management and risk financing services across a range of industries and operates through distinct businesses in North America, Europe, and Australia. The company is known for its innovative approach to risk, utilizing cutting-edge analysis to target and price risks effectively. Arch Capital Group's portfolio and operations reflect their commitment to sustainability and governance while continually seeking new market opportunities. Additionally, Arch Capital is recognized for its financial strength and increasing shareholder value through strategic growth and investments.

📋 Description

• ensure account service delivery meets and exceeds our customer’s expectations • utilizes customer service skills, established processes, and various software applications to ensure Service Level Agreements (SLA’s) are met • works cross-functionally and is responsible for analyzing key pieces of information, determining the appropriate course of action and handling issues • collaborates with underwriters, corporate resources, and global teams to ensure we meet both internal and external commitments • Policy & endorsement issuance • File documentation and set-up • Order, prepare and/or update reports • Policy Rating and/or initial entry into rating model • Processing of various underwriting transactions and requests • Correspond with brokers for information at Underwriter’s request • Booking/Invoicing • Other duties and special projects as assigned

🎯 Requirements

• Bachelor’s Degree preferred • 2+ Years experience in same or related field preferred • Analytical and problem solving ability • Detail-oriented • Customer-focused • Collaborative and team-oriented • Strong communication and organizational skills

🏖️ Benefits

• multiple medical plans plus dental, vision and prescription drug coverage • a competitive 401k with generous matching • PTO beginning at 20 days per year • up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer • basic Life and AD&D Insurance as well as Short and Long-Term Disability • Paid Parental Leave of up to 10 weeks • Student Loan Assistance • Tuition Reimbursement • Backup Child and Elder Care

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