Account Manager

Job not on LinkedIn

🔥 14 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $82k - $108k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Arc'teryx Equipment

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1989

🏭 Manufacturing

🛒 Retail

👗 Fashion

Manufacturing • Retail • Fashion

Arc'teryx Equipment is a company known for its high-quality outdoor gear, including clothing and equipment designed for activities like hiking, skiing, and climbing. The company emphasizes innovation in its product lines, offering features such as the new ePE membrane for waterproofing, which is lighter and more sustainable. Arc'teryx is committed to accessibility and aims to provide an inclusive online experience, conforming to the Web Content Accessibility Guidelines (WCAG) 2. 0. They offer a wide range of products in men's and women's collections, including their latest touring gear and winter collection. Arc'teryx also focuses on personalizing their customer experience through the use of cookies on their website to enhance functionality and advertising.

📋 Description

• Develop and maintain long-term relationships with wholesale customers • Serve as the primary point of contact for assigned accounts and respond to customer inquiries in a timely manner • Conduct regular business reviews with customers to understand needs, challenges, and opportunities • Resolve customer concerns and escalate issues when necessary to ensure customer satisfaction • Maintain accurate customer records, account activity, and communications within the CRM system • Develop and nurture future relationships in the outdoor space • Grow the order book and drive new accounts and revenue • Achieve and exceed assigned sales, revenue, and margin targets • Identify opportunities to increase sales through upselling, cross-selling, and product expansion • Collaborate with customers to forecast demand and develop growth strategies • Prospect and onboard new wholesale accounts as required • Prepare and deliver sales presentations, proposals, and pricing recommendations • Coordinate with internal teams to ensure accurate order processing and timely delivery • Monitor inventory availability and communicate product updates to customers • Support customers with pricing, product information, promotions, and order status inquiries • Ensure contract terms, pricing agreements, and service expectations are adhered to • Stay informed about industry trends, customer needs, and competitor activities • Provide market feedback and customer insights to support business planning and product strategies • Identify process improvements that enhance customer experience and operational efficiency • Collaborate with Sales, Operations, Customer Service, and Logistics teams to deliver an outstanding customer experience and achieve revenue targets

🎯 Requirements

• Bachelor's degree in Business, Marketing, Commerce, or a related field preferred • 5+ years of experience in account management, sales, business development, or customer relationship management • Experience in wholesale, retail, consumer goods, distribution, or related industries preferred • Strong ability to build relationships, sell, influence, and negotiate • Highly organized with excellent attention to detail • Ability to operate independently • Passion for building relationships and driving brand awareness • Strong relationship-building and customer service skills • Excellent verbal, written, and presentation communication skills • Proven ability to meet sales targets and manage multiple accounts effectively • Strong negotiation, problem-solving, and conflict-resolution skills • Proficiency with CRM systems and Microsoft Office Suite • Strong organizational skills with attention to detail • Ability to analyze sales data and identify growth opportunities • Self-motivated with the ability to work independently and collaboratively

🏖️ Benefits

• Extended health, dental, and vision coverage • Mental health support • Fertility benefits • 24/7 Employee Assistance Program (EAP) • Immediately vested 401(k) retirement savings plan matching • Eligibility for Arc'teryx Annual Incentive Plan • Employee Stock Purchase Program (ESPP), where applicable • Paid time off • No Wasted Day program with dedicated paid days to get outside and explore • Parental leave for birthing and non-birthing parents • Option to ease the transition back to work • Professional development opportunities • Arc'teryx Academies outdoor skill-building events • Employee Belonging Councils • Employee discounts • Pro Deals with exclusive discounted pricing on gear