Director, US Patient Assistance Program

🕒 May 21

🇺🇸 United States – Remote

💵 $184k - $253k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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argenx

1001 - 5000 employees

Founded 2008

🧬 Biotechnology

Biotechnology

argenx is a biotechnology company committed to improving the lives of patients through immunology innovation. The company focuses on developing novel antibody-based therapies to treat severe autoimmune diseases. Using a collaborative approach with pioneering scientists and academic partners, argenx accelerates the discovery of therapeutic antibodies that target specific disease pathways. The company's proprietary products, such as efgartigimod, are aimed at treating diseases where IgG antibodies are pathogenic. Argenx emphasizes innovation, science of collaboration, and patient-centric approaches in its mission to deliver life-changing medical solutions.

📋 Description

• Lead the strategy, design, and execution of argenx’s PAP across current and future indications • Partner closely with US Patient Advocacy leadership and cross-functional stakeholders • Design scalable, indication-agnostic program frameworks that support portfolio growth • Own end-to-end execution of PAP operations, including intake, eligibility determination, case management workflows, and product fulfillment pathways • Oversee performance of hub, specialty pharmacy, and third-party vendors; manage SLAs, KPIs, and continuous improvement initiatives • Serve as the primary business lead for vendors supporting PAP operations

🎯 Requirements

• Bachelor’s Degree required; advanced degree (MBA, MHA, PharmD, or similar) preferred • 10+ years of pharmaceutical, biotech, healthcare operations, or related experience • Experience leading patient support, hub, call center, or program operations teams • Deep knowledge of patient assistance programs, benefits verification, and specialty pharmacy processes • Experience managing third-party vendors and driving SLA performance • Strong understanding of compliance requirements, HIPAA, and patient privacy regulations • Approximately 30% Travel Required

🏖️ Benefits

• Comprehensive benefits package including but not limited to health benefits • Retirement savings plans

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