Account Manager

🕒 July 7

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Aria Care Partners

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚕️ Healthcare Insurance

Healthcare Insurance

Aria Care Partners is a national leader in providing onsite dental, vision, hearing, and podiatry care for individuals residing in skilled-nursing communities. With over two decades of experience, Aria offers preventative and restorative dental care, vision care including eyeglasses and eye disease treatment, hearing services complete with hearing aids and ear-health treatments, and podiatry care focused on nail and foot care. They cater to Medicaid, Medicare recipients, and individuals with private insurance, ensuring a broad accessibility to essential healthcare services within long-term care facilities.

📋 Description

• Provide excellent customer service, retention of existing accounts, and insurance sales. • Sustain rapport with key accounts by making periodic visits – at a minimum once per quarter; exploring specific needs; anticipating new opportunities. • Achieve marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing quality and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change. • Identify marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share. • Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. • Keep promotional materials ready by coordinating requirements with marketing department; inventorying stock; placing orders; verifying receipt. • Plan meetings and attend trade shows. • Protect organization’s value by keeping information confidential.

🎯 Requirements

• Associate’s or Bachelor’s degree preferred • 3-5 Years previous applicable experience • Preferred prior work experience within senior living communities, sales, and life/health insurance • Ability to obtain health and life insurance license • Reliable transportation • Ability to Lift Up to 50 Pounds • Candidates must possess a valid driver's license and maintain a clean driving record. • Preferred skills - experience using Salesforce and Microsoft Office applications including Excel, Word, and Outlook. • Problem solving skills - strong analytical and critical thinking skills to identify problems and develop innovative solutions. • Customer service - responds promptly to requests for assistance and strives to continually improve service. • Planning/organizing - the ability to manage multiple tasks to ensure that assignments are completed in a timely and productive manner. • Quality control/Attention to detail - demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance. • Adaptability - adapts to changes in the work environment and is able to deal with frequent change, delays, or unexpected events. • Dependability - consistently at work and on time, follows instructions, takes responsibility for own actions, responds to management direction. • Efficiency - the ability to visit required number of weekly visits in a timely manner without sacrificing quality. • Teamwork - Able to work in team environment. • Communication - Strong written and verbal communication skills. • Education of Aria Care Partners’ mission & services to potential facilities. • Currently possess a life/health insurance license or the ability to successfully complete the licensing course and exam. • Territory management – the ability to plan weekly travel throughout the state to visit with nursing home staff and residents. Daily Travel with potential for 75% overnight stay.

🏖️ Benefits

• PTO and Paid Holidays for FT Employees • 401k Retirement Plan with Company Match • Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more.