CRM Retention Coordinator

Job not on LinkedIn

🕒 March 3

🏢🏡 Boston – Hybrid

💵 $59.5k - $110.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🦅 H1B Visa Sponsor

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Logo of Aristocrat

Aristocrat

WebsiteLinkedIn

5001 - 10000 employees

Founded 1953

🎮 Gaming

Gaming • Entertainment • Technology

Aristocrat is a global entertainment and gaming content creation company that specializes in delivering industry-leading casino games, mobile games, and online real money games. Headquartered in Sydney, Australia, Aristocrat operates across multiple segments including regulated land-based gaming, mobile games publishing, and regulated online Real Money Gaming. The company is driven by technology, creativity, and innovation, striving to bring joy to life through gaming while maintaining a strong focus on responsible gameplay and sustainability. Aristocrat serves millions of players worldwide, employing over 8,500 people united by a shared mission and values.

📋 Description

• Assist in the planning, coordination, and execution of digital marketing campaigns, including email, SMS, and push notifications to drive player retention and dedication engagement. • Coordinate and complete the setup of online bonus promotions across web, app, and other communication channels. • Assist with audience segmentation and automation setup using marketing platforms to enable personalized player journeys. • Maintain and distribute the campaign calendar to ensure clear visibility across internal and external collaborators. • Support the development of promotional content, such as banners, email copywriting, and various campaign materials. • Upload and manage digital assets across platforms, ensuring alignment with campaign strategy and brand standards. • Manage reviews and collect essential approvals to achieve delivery deadlines and adhere to compliance requirements. • Monitor campaign execution, ensuring timelines, specifications, and quality benchmarks are met. • Assist in preparing reports on campaign performance, return on investment, and key insights to improve engagement efforts.

🎯 Requirements

• Bachelor’s degree in Marketing, Business, or a related field, or equivalent training and experience. • 2+ years of experience in CRM marketing or a similar role in a digital marketing environment. • Proven ability to balance multiple projects simultaneously in an organized manner. • Excellent communication and collaboration skills. • Outstanding attention to detail with strong writing, editing, and proofreading skills. • Familiarity with performance tracking, A/B testing, and data reporting. • Knowledge of email marketing guidelines and compliance requirements. • Build and HTML/CSS experience is a plus. • Experience working with Bloomreach Engagement is a plus.

🏖️ Benefits

• health, dental, and vision insurance • paid time off • 401(k) plan with employer matching

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