Field Service Technician

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🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $22 - $32 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

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Aristocrat

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1953

🎮 Gaming

Gaming • Entertainment • Technology

Aristocrat is a global entertainment and gaming content creation company that specializes in delivering industry-leading casino games, mobile games, and online real money games. Headquartered in Sydney, Australia, Aristocrat operates across multiple segments including regulated land-based gaming, mobile games publishing, and regulated online Real Money Gaming. The company is driven by technology, creativity, and innovation, striving to bring joy to life through gaming while maintaining a strong focus on responsible gameplay and sustainability. Aristocrat serves millions of players worldwide, employing over 8,500 people united by a shared mission and values.

📋 Description

• Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and gaming controllers • Perform routine maintenance on gaming machines • Respond promptly to customer calls and emergency requests • Complete Pre-Site Surveys, follow the schedule, and perform service activities assigned • Maintain inventory accuracy and follow the parts inventory process • Support customers with technical inquiries and documentation • Report on trends, needs, and service challenges • Review pre-install documents to determine if parts will be needed to complete the installation • Gather and report accurately on service activities using field service management reporting tools

🎯 Requirements

• High school diploma, GED, or equivalent work experience • At least 21 years of age • Clean and valid driver’s license and maintain an insurable driving record • Able to acquire a gaming license as required • Willing to do daily travel in the assigned territory • Self-starter, flexible, adaptable, highly organized, and proactive • Passion for technology and solving problems

🏖️ Benefits

• Health, dental, and vision insurance • Paid time off • 401(k) plan with employer matching