IT Compliance Operations Analyst

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $75k - $100k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚔 Compliance

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Arize AI

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

Arize AI is a company that provides a comprehensive AI observability and evaluation platform designed for AI engineers to build and manage AI applications, particularly those involving large language models (LLMs). The platform offers end-to-end AI tracing, monitoring, and evaluation tools to help users identify and resolve performance bottlenecks, ensure data quality, and improve the performance of AI systems. Arize also supports experimentation and visualization, enabling users to iterate rapidly on AI applications and maintain high-quality service delivery. The company caters to top AI companies, offering solutions for both online and offline LLM evaluation and observability. Arize's tools are particularly valuable for AI model monitoring, troubleshooting, and performance optimization, helping businesses mitigate risks and improve AI outcomes.

📋 Description

• Manage and respond to customer questionnaires, RFP/RFIs, vendor assessments, and compliance requests • Serve as the primary point of contact for all incoming customer security and compliance questionnaires • Maintain a centralized knowledge base of standard responses to streamline future questionnaire completion • Coordinate with cross-functional teams (Sales, Finance, Legal) to gather technical and business information • Ensure responses are accurate, complete, and aligned with Arize's security posture and compliance commitments • Recommend tooling solutions (e.g., security questionnaire automation platforms) to scale operations • Build and maintain a repository of compliance documentation, certifications, policies, and procedures • Keep documentation current as security controls, certifications, and policies evolve • Develop FAQ documents and self-service resources for common customer questions • Partner with Sales team to prioritize questionnaire requests and meet deal timelines • Work closely with Security, Finance, Engineering, and Legal teams to validate technical responses • Identify gaps in documentation or security controls and escalate to leadership • Support annual audits (SOC 2, ISO27001, etc) by providing necessary documentation and evidence

🎯 Requirements

• 2+ years of experience in security, compliance, risk management, revenue operations or related fields • Experience responding to customer security questionnaires, vendor assessments, or RFP/RFI processes • Strong understanding of common security frameworks and standards • Excellent written communication skills with ability to translate technical concepts for non-technical audiences • Exceptional attention to detail and organizational skills • Ability to manage multiple priorities and meet tight deadlines • Comfortable working independently in a remote environment • Fluent in English (written and verbal)

🏖️ Benefits

• medical • dental • vision • 401(k) plan • unlimited paid time off • generous parental leave plan • mental and wellness support