Collections Specialist

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🕒 July 18

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ALTUS Receivables Management

WebsiteLinkedInAll Job Openings

201 - 500 employees

💸 Finance

🛡️ Insurance

Finance • Insurance • Technology

ALTUS Receivables Management is a leading provider of audit and recovery services specifically tailored for the property and casualty (P&C) insurance industry. The company utilizes advanced technology and analytics to help clients identify and recover cash leakage through various services, including subrogation audit and recovery, deductible audits, and premium recoveries. With a proven track record and a focus on compliance and data security, ALTUS serves many major insurance carriers and offers deep expertise in the complexities of the insurance sector.

📋 Description

• Contact consumers via phone, email, and mail regarding past-due accounts • Negotiate payment plans in accordance with company policies • Document all communications and account updates accurately • Adhere to federal and state collection laws, including FDCPA • Meet performance goals and maintain high customer service standards

🎯 Requirements

• Previous collections or customer service experience preferred • Strong communication and negotiation skills • Ability to remain professional and empathetic during challenging conversations • Basic computer proficiency and ability to learn new systems • Bilingual skills are a plus, but not mandatory/required

🏖️ Benefits

• Benefit package with health, dental, vision, life, and disability coverage options • 401(k) retirement plan option with company matching • Generous paid time off policy - start with 18 days per year • Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice