Regional Key Account Manager

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $145k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Armstrong Fluid Technology

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1934

💼 Consulting

🏥 Healthcare

🏗️ Construction

Consulting • Healthcare • Construction

Armstrong Fluid Technology is a global engineering and manufacturing company that designs, produces and services pumps, circulators, heat-transfer equipment, packaged HVAC and fire-safety systems, and related controls and software. The company combines hardware (high-efficiency pumps and packaged plant solutions) with digital tools and services — such as Pump Manager, ADEPT selection software and Active Performance Management — to optimize building and district energy systems for energy efficiency, sustainability and reduced operating costs. Armstrong primarily serves commercial, industrial and institutional customers (data centers, hospitals, district energy, facilities managers) with B2B solutions, parts, commissioning and lifecycle service offerings.

📋 Description

• Execute global account strategies within a designated geographic region • Engage regional client teams and identify regional opportunities • Drive sales performance and technology adoption through value articulation around energy efficiency, carbon abatement, and space optimization • Build and nurture relationships with regional account decision-makers, senior executives, and operational leaders • Develop and maintain LAMP account plans, stakeholder maps, contact repositories, and account-specific action plans • Collaborate with the GKAM, MPS offering team, product Offering Managers, sales enablement, supply chain, operations, SIOP, inventory management, legal, finance, and collections teams • Collect, verify, communicate, and update regional product forecasts • Coordinate product and service delivery, supply chain constraints, dedicated inventory, and inventory risk sharing • Support local contract addendums, modifications, pricing, terms, and contractual decisions • Maintain detailed CRM records of customer interactions, forecasts, and contract changes • Capture and report voice-of-customer insights, market trends, competitive activity, and emerging opportunities • Organize internal meetings, training sessions, and account-specific mentoring for local sales teams • Present Armstrong technologies and develop plans for technology conversion, adoption, and value realization • Track progress against account goals and coordinate internal resources to fulfill plans • Develop monthly Operations performance scorecards covering OTD, Lead Time, inventory availability, and inventory stock value • Connect Armstrong and client operations stakeholders for issue awareness, root-cause discovery, and solution deployment • Hold stakeholders accountable, maintain action RAILs, and escalate unresolved issues to Armstrong leadership • Deliver detailed reports to the GKAM and regional leadership • Organize customer visits, joint marketing initiatives, trade shows, and industry events • Advocate for global account needs with local finance, legal, and supply chain functions • Monitor payment cycles and resolve local collections challenges • Build regional leverage sales plans and channel strategies for Global Key OEM accounts • Integrate Armstrong products into client branches, distribution channels, and service channels • Monitor channel performance, troubleshoot issues, optimize integration, and feed insights into global strategy

🎯 Requirements

• Bachelor’s or Master’s degree in engineering (MBA is an asset) • Minimum 5 years of sales or account management experience • At least 1–2 years managing large, complex regional/global accounts • Solid understanding of integrated industrial product solutions, HVAC systems, fluid flow systems, modular product designs, digital services, and sustainability concepts • Proficient in CRM Systems • Experience with product configurator and order placement tools like Adept (or similar platforms) • Experience with forecasting/planning systems • Exceptional strategic planning and analytical skills • Advanced negotiating, influencing, and relationship-building capabilities at the C-level • Excellent written and verbal communication skills • Ability to lead cross-functional teams and manage high-stakes conversations • Strong process orientation with a track record of establishing rigorous operational standards • Ability to work in a fast-paced, dynamic environment with complex, multi-stakeholder challenges

🏖️ Benefits

• Global community dedicated to pushing the boundaries of fluid-flow technology • Opportunities to learn and grow • Opportunity to make a significant impact on the world