Admissions Coordinator

🕒 March 24

🌾 Iowa – Remote

🌾 Iowa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 56%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ascension Recovery Services

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚖️ Legal

📦 Logistics

🏥 Healthcare

Legal • Logistics • Healthcare

Ascension Recovery Services is a national leader in the behavioral health consulting, management, and program development field. The company assists hospitals, health systems, behavioral health centers, universities, and city and state governments in developing comprehensive and fully integrated substance use disorder (SUD) and mental health treatment programs. These programs include residential and inpatient treatment, medically-managed withdrawal management, partial hospitalization programming, intensive outpatient programming, recovery residences, job training, community engagement, prevention, harm reduction, and peer recovery networks. Ascension is dedicated to providing innovative, high-quality clinical care based on sustainable business models, and is staffed by seasoned addiction professionals, many of whom are in long-term recovery themselves.

📋 Description

• Respond to incoming admission inquiries from prospective patients, families, referral sources, healthcare providers, and community partners • Conduct initial telephone screenings and gather information to determine potential eligibility and next steps • Document demographic, clinical, medical, insurance, referral, and admissions information in electronic systems • Guide prospective patients and families through the admissions process • Coordinate with clinical and medical teams to review prospective admissions and determine appropriate level of care • Follow up with prospective patients, families, referral sources, and internal teams • Coordinate admissions with facility and operational teams for placement and arrival planning • Collaborate with Business Development to facilitate referrals and communicate with referral partners • Collect outside medical records, clinical documentation, medication information, and other admission materials • Support insurance verification, benefit eligibility, and financial coordination • Assist with transportation, travel, and other admission logistics • Provide referral resources when admission criteria are not met or another provider or level of care is more appropriate • Track admissions activity, communications, follow-up efforts, referrals, outcomes, and operational metrics • Identify barriers to admission and collaborate with leadership and operational teams to improve efficiency and patient experience • Represent Ascension Recovery Services and partner organizations professionally • Protect confidential patient information and follow HIPAA, 42 CFR Part 2, company policies, regulatory requirements, and accreditation standards • Participate in evening, weekend, and on-call admissions coverage • Perform other duties supporting Admissions operations and organizational needs

🎯 Requirements

• Bachelor’s degree in social services, behavioral health, healthcare administration, business, management, or a related field preferred • Relevant behavioral health, healthcare, admissions, or case management experience may be considered in place of a degree • Peer Recovery Specialist certification is a plus • Two or more years of experience in behavioral health, substance use disorder treatment, healthcare, admissions, intake, case management, or a related field strongly preferred • Previous experience in admissions, intake, call center operations, care coordination, or referral management preferred • Experience working with individuals with substance use disorders and co-occurring mental health conditions strongly preferred • Evening and weekend availability required • Ability to use computers, telephones, video conferencing, electronic medical records, CRM systems, and other communication platforms • Knowledge of HIPAA, 42 CFR Part 2, company policies, applicable state and federal requirements, and accreditation standards • Ability to maintain confidentiality and appropriate professional boundaries • Occasional travel or in-person attendance may be required

🏖️ Benefits

• Full-time employment • Remote work arrangement • Evening, weekend, and on-call admissions coverage opportunities • Occasional organizational meetings, training sessions, or partner-site activities