Account Manager – Ocean Operations

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Ascent Global Logistics

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🍽️ Food & Beverage

🏥 Healthcare

Consulting • Food & Beverage • Healthcare

Ascent Global Logistics is a leading provider of comprehensive supply chain and logistics solutions. They offer a wide array of services including truckload and less-than-truckload shipping, global forwarding, air charter, specialized brokerage, managed transportation, and expedite solutions. Ascent serves a diverse clientele, from Fortune 500 companies to small and medium-sized businesses, supported by their cutting-edge PEAK Technology platform for tracking, analytics, and API integration. Emphasizing innovation and efficiency, Ascent Global Logistics is recognized for its significant market share in North American ground and air expedite markets and is ranked among the Top 100 Global 3PLs by Inbound Logistics.

📋 Description

• Managing customers’ import/export brokerage and freight forwarding needs • Overseeing all operational and account management tasks throughout the lifecycle of an engagement • Demonstrate critical thinking and make key decisions on behalf of customers throughout the lifecycle of the shipment • Monitor the loading, departure, transit, arrival, and final delivery of the shipment for any issues • Problem solve unforeseen events relying on past experience and knowledge of regulations • Serve as the direct point of contact with assigned customers to ensure prompt service • Prepare and execute documents for U.S. Customs and other government agencies • Quote rates by partnering with the internal quote department • Ensure billing is accurate and timely • Maintain and help create Company policies related to pricing and service deliveries

🎯 Requirements

• CES or CCS Preferred, LCB Helpful • High school diploma or GED required • College degree helpful • 3-5 years industry experience required • Language Skills: Relies on written and verbal communication • Technical Experience: International logistics-all modes, understanding of customs process • Office Skills: Microsoft Word, PowerPoint, Excel and ten-key skills • Mathematical Skills: Ability to apply concepts such as percentages, ratios and proportions to practical situations • Specific Skills: Must possess a current valid driver’s license

🏖️ Benefits

• 401(k) and employer matching • Life Insurance • Health, Dental, Vision Insurance • Short- & Long-Term Disability • Paid Time Off (PTO) • Employee Assistance Program • Paid Parental Leave • Employee Wellness Program • Paid Holidays • Employee Recognition Programs • Flexible Spending Account (FSA) • Tuition Reimbursement • Health Savings Account (HSA) • Overtime, Differential & Bonus Pay