Director, Account Development

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Ascribe

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏠 Real Estate

💸 Finance

🤝 B2B

Real Estate • Finance • B2B

Ascribe is a nationwide provider of real estate and mortgage services, specializing in residential and commercial appraisals, evaluations, property inspections, and REO/asset management. Founded with a focus on compliance and minimizing financial risks in mortgage origination, servicing, and default markets, Ascribe has successfully valued over 2. 0 million properties in the past decade, significantly contributing to the real estate industry.

📋 Description

• Oversee and coach Account Managers responsible for maintaining and growing client relationships across SMB and Mid-Market segments • Develop and implement structured engagement plans (MBRs/QBRs, adoption check-ins) to ensure alignment with client goals and drive long-term value • Partner with clients to understand and support their short and long-term initiatives • Ensure consistent forecasting of client activity and revenue at monthly, quarterly, and annual intervals • Review and ensure documentation of key meetings, action plans, and next steps in the CRM; hold team accountable for timely follow-through • Lead strategic upsell and cross-sell initiatives in collaboration with Operations and Sales teams • Serve as the executive point of escalation and lead discussions on client risk, satisfaction, and expansion opportunities • Work cross-functionally to resolve client issues, support RFP/RFI and due diligence processes, and ensure seamless execution of client-driven requests • Hire, train, and manage a high-performing team of Account Managers; drive a culture of accountability, collaboration, and client-centricity • Define and iterate on account segmentation models, coverage strategies, and engagement playbooks • Set performance expectations, develop KPIs, and conduct ongoing coaching to optimize individual and team outcomes • Foster team collaboration with Sales, Operations, and Leadership to ensure consistent client messaging and execution • Develop and execute lead generation strategies to drive pipeline growth and support Account Manager success • Build outreach campaigns, email cadences, and content that align with segmentation strategies and client profiles • Manage the creation and deployment of sales collateral, presentation decks, and other client-facing assets to support business development efforts • Monitor campaign performance, outreach engagement, and conversion data to refine messaging and improve results • Identify areas to scale demand generation efforts over time, with the goal of building a repeatable, metrics-driven growth engine • Collaborate cross-functionally with Legal, Compliance, and Executive Leadership to ensure all marketing content and outreach efforts meet regulatory, brand, and strategic requirements • Guide the development and execution of inside sales strategies to maximize account potential • Collaborate with Revenue, Compliance, and Operations leadership to ensure full lifecycle alignment across client success and delivery • Deliver presentations and proposals that reflect client goals, business value, and strategic partnership opportunities • Ensure consistent, high-quality communication with clients and internal stakeholders at all stages of the account journey • Own and track performance metrics related to revenue retention, account expansion, lead conversion, and client satisfaction

🎯 Requirements

• 3+ years of experience in account management, client development, or inside sales • Proven success managing a large client base and driving revenue growth through cross-sell/upsell strategies • Experience in managing a pipeline and documenting pipeline activities • Exceptional verbal and written communication skills • Strong cold-calling and lead generation skills • Comfortable with daily call goals and weekly/monthly revenue targets • Ability to build and maintain strong relationships across all levels of an organization • Deep understanding of client needs with the ability to advocate effectively on their behalf • High energy, positive attitude, and a growth mindset • Strong organizational skills and attention to detail • Experience conducting structured MBRs/QBRs • Self-motivated, goal-oriented, and results-driven • Experience in a fast-paced, high-growth B2B environment • Familiarity with CRM systems and sales enablement tools

🏖️ Benefits

• $10,000 in employer-sponsored life insurance • Health insurance • 401(k) employer match • Flexible PTO policy • Travel-related expenses will be reimbursed