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Bodily Injury & Litigation Supervisor

🔥 0 minutes ago

🏄 California – Remote

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💵 $90k - $125k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👻 Ghost score 1%

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Logo of Aspire General Insurance

Aspire General Insurance

1001 - 5000 employees

Founded 2013

🛡️ Insurance

💸 Finance

☁️ SaaS

💰 Debt financing on 2025-09

Insurance • Finance • SaaS

Aspire General Insurance is a U. S. -based auto insurance carrier that specializes in affordable, non-standard and standard personal auto policies. The company provides digital-first services — including producer and insured portals, quoting, endorsements, payments, and claims handling — and partners with insurance producers and agencies to distribute coverage. Aspire emphasizes speed, flexibility, and reliable customer support (including Spanish-language service) through a modern platform and streamlined workflows.

📋 Description

• Provide guidance, coaching, and technical direction to BI/Litigation adjusters • Lead team meetings and conduct regular one-on-one coaching sessions • Assist with recruiting, training, onboarding, and developing claims talent • Support performance management and achievement of team goals • Approve employee timecards and monitor productivity • Review claims for coverage, liability, reserve adequacy, and handling quality • Evaluate BI and UMBI exposures and recommend negotiation strategies • Grant authority to accept, defer, or reject settlement demands within designated authority limits • Approve settlements and claim payments within assigned authority • Ensure claims comply with company guidelines, regulatory requirements, and industry best practices • Conduct reserve reviews and direct reserve adjustments when appropriate • Monitor litigated claims for timely handling and resolution • Review legal and vendor invoices and authorize appropriate payments • Monitor filing deadlines, pleadings, and litigation-related activities • Assist with quarterly Litigation Calibration reporting and analysis • Authorize approved vendors, accident reconstruction experts, and other resources as necessary • Assist with claim assignments and workload distribution • Monitor aging claims, overdue tasks, inactive files, and reserve exceptions • Respond to escalated customer concerns and complaint calls • Support training on claims management platforms, reporting portals, DocuSign, ISO Claim Search, and related technologies • Maintain compliance with state and federal regulations, Department of Insurance requirements, and company policies

🎯 Requirements

• 8+ years of Property & Casualty claims experience • Significant experience handling Bodily Injury claims • Significant experience handling Uninsured/Underinsured Motorist Bodily Injury claims • Significant experience handling litigated claims • Significant experience handling Property Damage claims • Strong understanding of insurance industry practices, regulations, and claim handling standards • Excellent analytical, organizational, and decision-making skills • Ability to effectively manage multiple priorities in a high-volume environment • Strong communication and customer service skills • Proficiency with Microsoft Office products and claims management systems • Ability to successfully pass a background check • Prior claims leadership or supervisory experience preferred • Experience mentoring and developing claims professionals preferred • Demonstrated success managing litigation strategy and settlement negotiations preferred

🏖️ Benefits

• Remote work arrangement • Equal opportunity and inclusive workplace • Reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs and practices

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