Bodily Injury Quality Assurance Auditor

Job not on LinkedIn

🔥 8 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Aspire General Insurance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🛡️ Insurance

💸 Finance

☁️ SaaS

💰 Debt financing on 2025-09

Insurance • Finance • SaaS

Aspire General Insurance is a U. S. -based auto insurance carrier that specializes in affordable, non-standard and standard personal auto policies. The company provides digital-first services — including producer and insured portals, quoting, endorsements, payments, and claims handling — and partners with insurance producers and agencies to distribute coverage. Aspire emphasizes speed, flexibility, and reliable customer support (including Spanish-language service) through a modern platform and streamlined workflows.

📋 Description

• Conduct detailed claim file quality audits across multiple claim disciplines • Evaluate claim handling for technical accuracy, compliance, documentation, customer service, and best practice adherence • Perform ad hoc audits based on organizational needs and emerging trends • Assist with calibration efforts to ensure consistency among auditors and claims leadership • Analyze audit results and identify trends, root causes, and areas for improvement • Measure compliance with company standards, carrier guidelines, and regulatory requirements • Quantify impacts of non-compliance and recommend corrective actions • Develop reports, scorecards, presentations, and performance summaries for leadership • Assist in developing and maintaining claims procedures, workflows, and best practice guidelines • Support initiatives focused on improving claim quality, customer satisfaction, loss control, and operational efficiency • Identify system enhancement opportunities and partner with IT teams on process improvements • Participate in testing claims systems, procedures, reports, and technology enhancements • Provide coaching and training support to claims professionals regarding audit findings and technical claim handling • Share best practices through written reports, presentations, and team meetings • Partner with claims leadership to develop action plans and monitor performance improvement initiatives • Collaborate with multiple business partners across the organization • Ensure adherence to state and federal regulations, Department of Insurance requirements, carrier guidelines, and company standards • Remain current on insurance regulations and compliance requirements across multiple jurisdictions • Support Aspire's digital transformation and innovation initiatives through data-driven recommendations

🎯 Requirements

• Minimum 4+ years of Property & Casualty insurance experience • Strong technical knowledge of Property & Casualty claims handling • Experience handling subrogation, property damage, and bodily injury claims • Knowledge of insurance regulations, compliance requirements, claims handling standards, and industry trends • Experience conducting claim file reviews, audits, or quality assurance activities • Strong analytical skills with the ability to identify trends, root causes, and compliance gaps • Advanced proficiency in Microsoft Office Suite and claims management systems • Excellent written, verbal, and presentation skills • Ability to manage multiple priorities in a fast-paced, high-volume environment • Ability to work independently while collaborating effectively across departments • Ability to pass a background check • Preferred: Non-Standard Auto Insurance experience • Preferred: Prior Quality Assurance, Quality Control, or Claims Audit experience • Preferred: Supervisory or management experience • Preferred: Experience developing training materials, best practices, and process improvement initiatives • Preferred: Experience creating reports, scorecards, and performance metrics • Strong technical claims expertise • Exceptional analytical and problem-solving skills • Excellent presentation and communication abilities • Strong organizational and project management skills • Ability to influence and collaborate across all levels of the organization • Detail-oriented approach with a focus on quality and compliance • Self-motivated mindset with the ability to work independently • Ability to manage multiple priorities and deadlines while maintaining accuracy

🏖️ Benefits

• Fully remote work arrangement • Paperless, technology-driven workplace • Occasional travel may be required