Document Functionality Analyst I

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Logo of Aspire General Insurance

Aspire General Insurance

1001 - 5000 employees

Founded 2013

💸 Finance

🤝 B2B

☁️ SaaS

🔥 Funding within the last year

💰 Debt financing on 2025-09

Finance • B2B • SaaS

Aspire General Insurance is a U. S. -based auto insurance carrier that specializes in affordable, non-standard and standard personal auto policies. The company provides digital-first services — including producer and insured portals, quoting, endorsements, payments, and claims handling — and partners with insurance producers and agencies to distribute coverage. Aspire emphasizes speed, flexibility, and reliable customer support (including Spanish-language service) through a modern platform and streamlined workflows.

📋 Description

• Review, analyze, and test system-generated documents in both staging and production environments. • Validate that documents fire correctly based on established business rules and event triggers. • Ensure that all variables, data mappings, and conditional logic populate accurately within each document. • Identify and troubleshoot functional and formatting issues, working closely with specialists to resolve them. • Collaborate with IT/Systems, Business Analysts, Compliance/Regulatory Affairs, Underwriting, Customer Service, Accounting, and Claims teams. • Participate in document change requests, testing, and release validation. • Maintain detailed testing records, version histories, and issue logs. • Support internal audits and quality reviews by providing documentation and test evidence. • Recommend improvements to document processes, testing workflows, and functionality standards. • Measure and report on project performance to identify areas for improvement. • Understand insurance, policy activities, management processes, and billing as they relate to documents. • Develop and maintain reporting for management and business partners. • Keep management informed of progress, risks, and blockers. • Forecast resource needs, prioritize work, and meet deadlines. • Maintain prompt and regular attendance. • Perform other duties as assigned.

🎯 Requirements

• 1-3 years experience in an insurance related role, preferred. • Associate degree in Business, Information Systems, or a related field; equivalent combination of education and experience will be considered. • 1-3 years experience in an IT related role, preferred. • Basic understanding of personal insurance business. • Basic experience in Personal Auto insurance, preferred; • Basic experience in business process and/or data analysis and data profiling; • Basic leadership, innovation and initiating skills; • Basic critical thinking, problem solving and data analysis skills; • Basic proficiency with MS Word, MS Excel, MS PowerPoint, MS Access and SQL preferred, ability to use internet and adapt to new software programs and changes in technology; • Ability to set priorities and perform multiple tasks; • Ability to solve practical problems; deal with concrete variables in situations; and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form; • Ability to manage increased levels of responsibility;

🏖️ Benefits

• Medical • Dental • Vision • HSA* • PTO • 401k • Company observed Holidays

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