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Material Damage Specialist

🔥 2 hours ago

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Aspire General Insurance

1001 - 5000 employees

Founded 2013

🛡️ Insurance

💸 Finance

☁️ SaaS

💰 Debt financing on 2025-09

Insurance • Finance • SaaS

Aspire General Insurance is a U. S. -based auto insurance carrier that specializes in affordable, non-standard and standard personal auto policies. The company provides digital-first services — including producer and insured portals, quoting, endorsements, payments, and claims handling — and partners with insurance producers and agencies to distribute coverage. Aspire emphasizes speed, flexibility, and reliable customer support (including Spanish-language service) through a modern platform and streamlined workflows.

📋 Description

• Investigate, evaluate, negotiate, and settle vehicle damage claims • Inspect and evaluate vehicle damage through virtual and/or field-based assessments • Prepare detailed repair estimates using industry-standard estimating software • Negotiate repair costs and reach agreed-upon settlements with repair facilities and other involved parties • Research and evaluate vehicle values to determine Actual Cash Value (ACV) and total loss settlements • Review photographs, documentation, and repair plans to support claim decisions • Authorize supplements and conduct re-inspections when necessary • Maintain clear and professional communication with customers throughout the repair process • Document claim activity thoroughly and accurately within company systems • Ensure compliance with company policies, state regulations, and Department of Insurance requirements • Build and maintain strong relationships with repair facilities, vendors, customers, and internal stakeholders • Assist with onboarding and mentoring new team members as needed

🎯 Requirements

• 5+ years of experience in the Property & Casualty insurance industry • 5+ years of experience handling auto damage estimates, vehicle repairs, and total loss evaluations • Strong knowledge of vehicle repair processes, estimating practices, and valuation methodologies • Experience negotiating with repair facilities and resolving claim-related issues • Excellent analytical, organizational, and decision-making skills • Strong written and verbal communication skills • Ability to work independently in a fast-paced environment while maintaining quality and accuracy • Ability to pass a background check and obtain/maintain any required Adjuster Licenses • College degree preferred • Prior experience handling complex vehicle damage claims and total loss settlements preferred • Experience training, mentoring, or assisting less experienced team members preferred • Knowledge of specialty and non-standard auto insurance environments preferred

🏖️ Benefits

• Equal Opportunity Employer committed to an inclusive workplace • Reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs and practices • Fair chance, ban-the-box, and criminal history consideration in accordance with applicable law

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