Client Solutions Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $70k - $77k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 21%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Aspire Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏨 Hospitality

📦 Logistics

🏗️ Construction

Hospitality • Logistics • Construction

Aspire Software is a company that focuses on acquiring and nurturing businesses with a strong foundation in outstanding products and passionate teams. As part of the Valsef Group, Aspire Software offers resources, knowledge, and a suite of best practices to enhance and expand operations for continuous improvement and sustainable growth. The company emphasizes decentralization to unlock innovation and adaptability within its acquired entities. Aspire Software is dedicated to serving its customers through long-term technology partnerships, leveraging capital and expertise in various verticals to grow both the businesses and individuals involved.

📋 Description

• Own customer implementations from the initial welcome through go-live and handoff to Support • Manage multiple client projects from kickoff through go-live and handoff • Build and maintain plans covering scope, timelines, milestones, responsibilities, and risks • Keep projects moving through regular follow-up and proactive issue resolution • Lead weekly client meetings and maintain clear, professional communication • Understand client workflows, goals, and requirements and translate them into actionable plans • Coordinate configuration, documentation, collaboration, testing, training, feedback, and go-live preparation • Coordinate across Professional Services, Support, Sales, Product, QA, Development, and technical specialists • Bring in technical resources when needed while owning the overall client relationship • Support pre-sales conversations by helping scope projects, estimate service needs, and provide implementation expertise

🎯 Requirements

• 3+ years of experience managing software implementations, Professional Services projects, Project Management, or similar client-facing technology initiatives • Strong project management skills and experience managing several priorities and stakeholders at once • Proactive mindset with ability to follow up, identify problems early, and take action independently • Strong client communication, presentation, organization, and relationship-building skills • Technical curiosity sufficient to troubleshoot issues independently and learn complex software • Comfortable using AI tools to research, analyze information, document work, automate, and solve problems • Experience with enterprise software or SaaS strongly preferred • Experience with Monday.com or similar project-management tools strongly preferred • SQL or data-analysis experience strongly preferred

🏖️ Benefits

• Remote work in the United States • Opportunity to work hybrid if based around White Plains • Opportunity to improve processes and introduce better tools, automation, and ways of working • AI-powered interview tools support a consistent and thorough candidate experience • Alternative interview accommodations available upon request • Diverse, equitable, and inclusive workplace