Behavioral Health AR Team Lead

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Assembly Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚕️ Healthcare Insurance

💸 Finance

☁️ SaaS

Healthcare Insurance • Finance • SaaS

Assembly Health is dedicated to elevating financial performance for healthcare providers through innovative revenue cycle management and back-office solutions. Their expert team and technology optimize processes, allowing healthcare organizations to focus on delivering quality patient care. With a comprehensive approach that includes analytics, compliance consulting, and staffing services, Assembly Health serves a wide array of physician specialties and long-term care communities across the United States.

📋 Description

• Serve as the first point-of-contact for team members needing assistance with their day-to-day claim follow-up and questions • Provide continuous education and mentorship to peers • Share expertise, best practices, and strategies for effective collection and claim follow up • Ensure accurate documentation of collection activities • Assist team members with proper record-keeping practices and ensuring collection processes are followed as outlined in the organization's SOP. Help team members set and achieve their individual performance goals • Collaborate with insurance providers to monitor outstanding claim status and navigate resolution steps • Investigate outstanding A/R accounts, determine the cause of the delinquency, and collect payments • Submit and re-submit claims and conduct follow-up calls ensuring thorough documentation • Review all documentation the client provides and identify discrepancies • Contribute to the preparation and the assignment of collection work queues • Perform daily QA reviews on AR Specialists quantity and quality of work on their assigned accounts • Identify trends and conduct root cause analyses on unpaid and underpaid claims • Create monthly reports using Excel that outline insurance denial trends and share with internal management • Achieve performance goals or objectives (individual or departmental) as established by the Manager • Maintain HIPAA and compliance standards to preserve patient confidentiality • Other tasks as needed and assigned

🎯 Requirements

• 3-5 years of experience working in accounts receivable in the behavioral healthcare space • Leadership expertise and capabilities required • Strong problem-solving skills with analytical and critical thinking abilities • Two years of Behavioral Health experience preferred including EMR/EHR knowledge (Kipu, BestNotes) • Ability to manage critical deadlines with a self-motivated attitude and ability to multi-task • Must be resourceful, persistent, and an excellent problem solver • Strong written and verbal communication skills • Ability to function well in a fast-paced and at times stressful environment • Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times

🏖️ Benefits

• medical • dental • vision • 401(k) • paid time off