Implementation Manager

🕒 March 31

🌽 Illinois, Ohio, +2 more states – Remote

🌽 Illinois – Remote 🏈 Ohio – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 85%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AssistIQ

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

AssistIQ is a company that provides advanced technological solutions for managing healthcare supply chains. It employs computer vision and machine learning through its platform, AIQ Capture, to accurately track and capture the usage of medical supplies and implants without the need for barcodes or special hardware. By integrating with key systems like EHRs and ERPs, it aims to reduce costs, improve charge capture, and provide actionable insights from data to optimize healthcare operational efficiency. AssistIQ's solutions help in minimizing waste, ensuring supply visibility, and streamlining clinical documentation, ultimately empowering perioperative, clinical, and finance teams to focus more on patient care.

📋 Description

• Deploy AssistIQ’s software across surgical suites and procedural areas in hospitals across North America • Plan and execute product implementation at customer locations from discovery through live deployment • Build and maintain relationships with product end users and stakeholders, including clinical teams, IT, managers, supply chain/logistics, and administration • Conduct on-site customer discovery meetings and product demos • Identify product gaps, customer risks, and internal implementation risks • Partner with the internal Product team to communicate customer needs • Conduct on-site end-user training and ensure end-user acceptance • Communicate project updates throughout implementation • Identify and escalate risks to implementation scope or timeline • Ensure smooth transition to the customer success team after go-live • Report implementation progress and milestones through reporting and stakeholder meetings • Conduct post-go-live user acceptance testing and communicate product feedback • Improve implementation processes, training materials, playbooks, standardization, and scalability • Gather and deliver product feedback to the Product team and support product improvements and expansion opportunities

🎯 Requirements

• Led software and/or hardware implementations, ideally in healthcare IT; OR and supply chain experience is a bonus but not required • Experience with multiple end user types and various training requirements and strategies • Experience in Surgical ORs or procedure rooms is an asset but not required • Ability to manage key project stakeholder relationships and provide tracking and updates to the internal team and customer operational stakeholders • Experience providing support during pre- and post-go-live and creating successful transitions to customer success teams • Demonstrated capability for problem-solving, prioritization and project management • Excellent interpersonal skills • Ability to synthesize information, think quickly and drive changes • Strong verbal, presentation, written communication, and time management skills • A current driver’s license • 55%+ travel required

🏖️ Benefits

• Health insurance • 3 weeks of vacation • 10 sick days • Flexible work hours • Top of class culture