Forward Deployed Engineer

🕒 May 26

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Assort Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

☁️ SaaS

Artificial Intelligence • Healthcare Insurance • SaaS

Assort Health is a company that specializes in Voice AI solutions tailored for healthcare providers. Their AI technology assists medical practices by managing patient calls, scheduling appointments accurately, and reducing wait times, allowing human staff to focus on more complex tasks. Their innovative approach has demonstrated significant improvements in operational efficiency and patient satisfaction across various medical specialties.

📋 Description

• Own implementations end-to-end for health systems, from technical scoping through go-live and beyond • Build custom integrations with complex healthcare platforms • Design intelligent workflows tailored to each customer's specialty, patient population, and operational constraints • Launch agents that handle thousands of real patient interactions daily • Debug gnarly integration issues across phone systems, EHRs, scheduling platforms, and patient engagement tools • Architect creative solutions to handle healthcare's complexity—insurance verification, appointment rules, clinical protocols • Build tooling and automation that makes every future implementation faster and better • Optimize agent performance in production using real-world data and customer feedback • Partner directly with Product Engineering to influence platform direction based on what you learn in the field • Identify patterns across implementations that become product features • Work with Sales to scope technical requirements and demo capabilities to prospects • Be the voice of the customer—you'll see what works, what doesn't, and what customers actually need

🎯 Requirements

• Strong software engineering background with a track record of shipping production code • Proficiency in Python • Experience with APIs, integrations, and working across multiple systems • Comfortable with ambiguity and building in fast-paced, high-stakes environments • Excellent communication skills—you can explain technical concepts to non-technical stakeholders • Scrappy, resourceful mindset—you find ways to solve problems even when the path isn't clear • Passion for healthcare and improving patient access. • Nice to Have: • Experience with healthcare systems (EHR, practice management, patient engagement platforms) • Previous work in customer-facing engineering, solutions engineering, or implementation roles • Familiarity with voice/telephony systems (Twilio, etc.) • Background in AI/LLM applications • Experience working with enterprise customers.

🏖️ Benefits

• 💸 Competitive Compensation – Including salary and employee stock options so you share in our success. • 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow. • 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive. • 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first. • 🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it. • 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas. • 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health. • 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier. • 👵 401(k) – Build your retirement savings.