Forward Deployed Engineer

🕒 May 14

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Easol

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

🛍️ eCommerce

🤝 B2B

☁️ SaaS

eCommerce • B2B • SaaS

Easol is an all-in-one platform designed for experience creators, allowing them to manage their entire business on their own terms. It offers tools for web building, booking management, and selling experiences, such as tickets, accommodations, and packages, all from one unified platform. Easol seeks to empower creators in various industries, including festivals, sports events, wellness retreats, and adventure tours, by providing customized solutions to grow their brands and optimize their operations.

📋 Description

• Support Pre-Sales by partnering with Sales on complex deals • Conduct technical discovery with prospects to surface complex requirements • Design and deliver solution narratives and product demonstrations • Lead Enterprise Deployments by owning end-to-end technical delivery for enterprise creators post-sale • Define the technical architecture for each engagement and coordinate delivery across agency partners and internal engineering • Work with Easol’s engineering team to extend the API surface where enterprise needs go beyond existing endpoints • Travel to and embed at creator offices and venues globally for extended periods • Build and maintain deep knowledge of Easol’s platform, its capabilities, configuration options, integration points, and roadmap • Feed structured insights from the field back to Product

🎯 Requirements

• A background in solutions consulting, technical implementation, professional services, or forward deployed engineering at a B2B SaaS company, ideally in travel, hospitality, events, or commerce • Track record of managing complex technical deliveries end-to-end with real customer teams: scoping, coordinating builds, launching, and iterating • Experience supporting enterprise pre-sales: joining discovery calls, scoping requirements, and contributing to deal closure on technically complex opportunities • Experience managing delivery through agency partners or contractors, not just internal teams • Strong understanding of web platforms, REST APIs, webhooks, authentication flows, and data pipelines • Familiarity with data and analytics tools (e.g. GA4) and CRM/marketing integrations (e.g. Klaviyo) • Comfortable with version control (Git), deployment workflows, and working directly alongside engineering teams • Excellent discovery skills - you ask the right questions to understand what a creator actually needs • You can run a detailed technical requirements session with an engineering team • Commercial awareness - you understand how technical decisions affect revenue, retention, and growth • You maintain a productive feedback loop between the field and internal product and engineering teams • Genuine curiosity about how businesses operate • Self-directed and comfortable with ambiguity • Willing and able to travel extensively

🏖️ Benefits

• company-funded "deep week", where you can travel to a destination of choice and have dedicated time to focus on a project • monthly contribution towards a gym membership • monthly contribution towards your mobile phone contract • annual personal development budget • support to choose your own equipment • 33 days of holidays, inclusive of public holidays