Strategic Account Manager

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🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $70k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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ASTEC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1972

Manufacturing • Construction • Industrial Equipment

ASTEC is a company founded in 1972, based in Chattanooga, that has become a global leader in manufacturing equipment for the 'Rock to Road' industry. They specialize in products related to asphalt, concrete, and road building, focusing on applying state-of-the-art technology and customer service to these traditionally low-tech sectors. ASTEC's diverse product line includes systems for recycling, industrial heating, material handling, and more. The company's vision emphasizes building industry-changing solutions that create life-changing opportunities.

📋 Description

• Establishes Asurint as a strategic partner to our clients and key stakeholders, while delivering customer and industry intelligence to drive retention and revenue growth. • Develops a precise and thorough strategic account plan detailing specific and relevant information about all aspects of assigned accounts with the end goal of retaining and growing assigned client base. • Works directly, professionally, and collaboratively with clients, internal teams (e.g., Product, Implementation, Client Support), and other cross-functional teams as required to meet client needs. • Monitors and analyzes service levels on assigned account base to ensure on-time delivery, and proactively addresses areas of opportunity as they are identified. • Conducts consultative reviews, QBR’s and consistent client meetings, and provides summaries to Asurint leaders outlining tasks completed, established action items, and analysis of marketing/growth opportunities to drive product utilization and performance. • Demonstrates knowledge of Asurint’s products, services, processes, and procedures to effectively communicate Asurint’s advantage to our clients and create alignment between our clients and our internal teams. • Collaborates with Client Implementation to onboard and integrate new clients and monitor new client revenue realization. • Develops and maintains knowledge of how to read, interpret, analyze, and provide suggestions and/or ideas on how to improve and monitor client account settings, processes, procedures, pricing, packages, etc. • Identifies risks and presents developed solutions to internal and external stakeholders. • Monitors, evaluates, and reports on account health, and works proactively to ensure superior client satisfaction. • Travels to client locations to resolve issues and collaborate on new opportunities and solutions as needed. • Other duties as required.

🎯 Requirements

• Experience managing between $2,500,000 to $5,000,000 or more in client revenue is preferred. • Proven success retaining existing business and identifying new business opportunities is required. • Experience project managing client initiatives from start to finish is required. • Experience presenting to executive-level audiences both in-person and virtually is required. • Experience handling objections and demonstrating negotiation skills is required. • Experience working with information technology development is preferred. • Strong organizational skills and analytical thinking is required. • Experience with background screening is preferred. • Proficiency in MS Office (Outlook, Excel, Word) or similar software is required. • Relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred. • Salesforce is preferred. • Bachelor’s degree in a related field or equivalent work experience is required. • If you do any work-related driving while at Asurint, a driver’s license and ability to maintain a driving record that is satisfactory to the company’s liability insurance carrier is required. • 5 to 7 years of relevant experience is preferred.

🏖️ Benefits

• Medical, dental and vision effective first day of employment • 401(k) with employer match • Paid time off • 10 company-paid holidays • Employee Assistance Program • Wellness Program • Paid Bereavement • Pet Bereavement • Pet Insurance • Volunteer time off • Telecommuting Stipend • Professional development programs • Short-term disability • Company-paid long-term disability • Company-paid life insurance • Flexible spending/health savings accounts • Employee referral bonus