Loan Servicing Specialist

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $27 - $32 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Aston Carter

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1997

🎯 Recruiter

💼 Consulting

🤝 B2B

Recruitment • Consulting • B2B

Aston Carter is a global staffing and recruitment firm that provides contract and permanent talent solutions and consulting services to businesses. The company (an Allegis Group company) focuses on areas including accounting & finance, office & clerical, business transformation, sales & marketing, risk and KYC programs, and interim HR/staffing solutions. Aston Carter emphasizes candidate and client satisfaction, operates across four continents with more than 130 offices, and delivers staffing, contract staffing and specialised consulting services to enterprise clients.

📋 Description

• Respond to client and internal inquiries regarding billing statements, account status, and account adjustments • Address questions related to promissory notes and the loan-funding process • Monitor the loan-service inbox and capture requests, documents, and deliverables • Manage Core Lending loan-closing activities and verify closing information in original documentation and the lending platform • Support loan disbursements and validate wire and ACH instructions against approved credit policies • Coordinate requested disbursements with the Finance Department • Conduct collection calls in accordance with FDCPA standards • Process returned mail, late notices, account changes, and servicing documentation • Maintain communication with Client Services and handle high-volume phone and email activity • Maintain accurate borrower and loan records in internal systems • Review and process account maintenance requests, including address and banking changes • Ensure compliance with internal lending policies and servicing procedures • Assist with loan documentation review and quality assurance • Track, organize, and maintain loan-related files and correspondence • Escalate borrower issues and delinquency concerns as appropriate • Support department reporting and operational initiatives • Partner with Finance and Client Services to resolve borrower requests • Manage multiple priorities while meeting service-level expectations • Perform additional administrative and operational duties as assigned

🎯 Requirements

• 3+ years experience within Loan Collections, Loan Closing, Quality Control, or Client Services • Experience in loan servicing or lending operations • Proven client or borrower service experience • Familiarity with loan documentation and closing processes • Experience in collections and knowledge of FDCPA standards • Strong attention to detail and quality control • Experience handling wire or ACH information • Ability to handle high-volume phone and email communication • Strong administrative organization and follow-through skills • Customer service expertise • Experience in loans, closing, loan processing, and loan administration

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) • Fully remote work from home • Long-term growth opportunities within lending, banking operations, financial services, or loan servicing functions • Collaborative environment with exposure to cross-functional teams