Medical Leave Specialist

🔥 55 minutes ago

🎰 Nevada – Remote

🎰 Nevada – Remote

💵 $23 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Aston Carter

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1997

🎯 Recruiter

💼 Consulting

🤝 B2B

Recruitment • Consulting • B2B

Aston Carter is a global staffing and recruitment firm that provides contract and permanent talent solutions and consulting services to businesses. The company (an Allegis Group company) focuses on areas including accounting & finance, office & clerical, business transformation, sales & marketing, risk and KYC programs, and interim HR/staffing solutions. Aston Carter emphasizes candidate and client satisfaction, operates across four continents with more than 130 offices, and delivers staffing, contract staffing and specialised consulting services to enterprise clients.

📋 Description

• Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees. • Serve as a point of contact for assigned employees, managing 150-200 cases, to provide holistic case management services, including reviewing medical documentation and adjudicating leaves in compliance with relevant laws and benefit plans. • Leverage duration guidelines, best practice tools, and company resources to manage leave events appropriately. • Critically assess and adjust case management plans to meet employees' changing needs. • Address sensitive situations and troubleshoot issues to remove barriers before, during, or after a leave event. • Respond to employee-impacting issues that may arise during the leave event and ensure proper communication occurs. • Identify and solve problems that may arise, sometimes with limited information. • Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace. • Educate managers and business partners on employee concerns and needs before and after leave periods. • Communicate regular updates to employees and stakeholders both verbally and in writing. • Ensure compliance with standard work, federal/state regulations, and company policy. • Maintain system records to ensure accurate and timely information/documentation. • Consult, coordinate, and partner with third-party administrators, HR, Safety, Legal, Payroll, Benefits, and other departments as appropriate.

🎯 Requirements

• Case management experience, with 1+ years of experience using case management systems. • 2+ years of experience in Human Resources or customer service in a leave and/or disability field. • Proficiency in MS Word, Excel, Access, Outlook, and PowerPoint. • Strong customer service focus with high standards. • Adaptability and flexibility to changes and new scopes of work. • Excellent verbal and written communication skills. • Organizational and time management skills. • Strong technical skills and computer aptitude, including the ability to learn new systems and navigate multiple systems/windows simultaneously. • Ability to prioritize, manage, and complete work/projects with tight deadlines.

🏖️ Benefits

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)