Director, Business Sector – Workforce Management

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $110k - $140k / year

⏰ Full Time

🔴 Lead

👔 Director

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Logo of Asurint

Asurint

201 - 500 employees

Founded 2005

🤝 B2B

☁️ SaaS

👥 HR Tech

💰 Venture Round - Asurint on 2017-03

B2B • SaaS • HR Tech

Asurint is a background screening company that provides data-driven screening solutions for employment, tenant, and government eligibility screening. They emphasize fast, accurate results using proprietary technology and integrations, offering services like criminal background checks, drug and health screening, and verifications. Asurint highlights rapid turnaround (94% same-day criminal searches), deeper searches (15% more criminal records reported), numerous integrations and an API, high client satisfaction, and compliance-focused resources, webinars, and partnerships. The company serves high-volume clients, integrates with HR and staffing platforms, and positions itself as a partner to streamline screening workflows.

📋 Description

• Create and maintain long-term, short-term, and intraday demand forecasting models based on background screening volumes, seasonal hiring trends, and sales pipelines • Partner with Finance, Sales, and Data Analytics to align fulfillment staffing budgets with business growth projections and peak hiring seasons • Design real-time monitoring frameworks for intraday queues, task backlogs, and researcher productivity • Partner with Data Analytics to use predictive analytics to identify processing bottlenecks and recommend operational workarounds • Define, track, and report fulfillment workforce KPIs • Oversee fulfillment partner performance and overall partner strategy • Lead reviews and implementation of fulfillment training strategy, partnering with HR and Quality • Manage, coach, train, develop, hire, and evaluate employees against organizational goals • Manage according to company business objectives, understanding the business, financials, industry, clients, and strategy • Manage budgets and resources effectively and efficiently • Perform other duties as required

🎯 Requirements

• Demonstrated ability to manage direct and third-party partners in a virtual environment spanning multiple locations on and offshore • Experience leading at the functional level is preferred • Experience using reporting tools and data sets to analyze and report data is required • Experience with the legal/court system is preferred • Experience with background screening is preferred • Proficiency in MS Office (Outlook, Excel, Word) or similar software is required • Experience with relevant business management systems such as general ledger, HRIS, CRM, etc. is preferred • Salesforce is preferred • High school diploma or equivalent is required • Bachelor’s degree is preferred • Salesforce certification is preferred • If performing work-related driving, a driver’s license and ability to maintain a driving record satisfactory to the company’s liability insurance carrier is required • 5 to 7 years of relevant experience is preferred • 5 to 7 years of supervisory experience is preferred • Ability to work generally during Eastern Time Zone business hours • Ability to lift light objects weighing less than 20 pounds and carry them up to 20 feet • Some travel by personal automobile and occasional overnight travel may be required

🏖️ Benefits

• Medical, dental and vision effective first day of employment • 401(k) with employer match • Paid time off • 10 company-paid holidays • Employee Assistance Program • Wellness Program • Paid Bereavement • Pet Bereavement • Pet Insurance • Volunteer time off • Telecommuting Stipend • Professional development programs • Short-term disability • Company-paid long-term disability • Company-paid life insurance • Flexible spending/health savings accounts • Employee referral bonus

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