Telecommunications Computer Network Support

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⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $200k - $220k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🛜 Network Engineer / Network Administrator

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AttainX, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2008

🔒 Cybersecurity

🤖 Artificial Intelligence

Cybersecurity • IT Modernization • Artificial Intelligence

AttainX, Inc. is a proud V3-certified company dedicated to delivering emergent technologies, software products, and high-quality services to federal government customers. Since 2008, AttainX has supported various Department of Defense (DOD) and civilian agencies by providing IT modernization, data analytics, cybersecurity services, and innovative solutions. The company enhances operations through advanced methodologies like Agile Development, DevSecOps, and machine learning, ensuring client success in addressing complex challenges effectively.

📋 Description

• Provide advanced technical support for telecommunications and network operations supporting Priority Services program activities • Monitor network performance, telecommunications service availability, and operational metrics to identify trends and potential service issues • Analyze network and telecommunications performance data and provide recommendations to improve service reliability, resiliency, and operational effectiveness • Support telecommunications carrier integration, coordination, and operational support activities • Troubleshoot network and telecommunications issues and participate in root cause analysis and corrective action efforts • Support testing, validation, and operational readiness activities for telecommunications services, network infrastructure, and carrier-supported solutions • Assist with network upgrades, service enhancements, technology refresh initiatives, and modernization efforts • Support implementation and maintenance of network monitoring, reporting, and performance management capabilities • Maintain technical documentation, network diagrams, standard operating procedures, and operational reports • Support incident management, outage investigations, and service restoration activities as required • Participate in technical reviews, engineering discussions, working groups, and program meetings • Coordinate activities with Government stakeholders, telecommunications carriers, service providers, vendors, and technical teams • Support compliance with security, operational, and contractual requirements • Provide technical recommendations and subject matter expertise supporting program objectives and customer requirements • Perform additional duties and special projects as assigned

🎯 Requirements

• Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Network Engineering, Telecommunications, Cybersecurity, or a related field • Minimum seven (7) years of experience supporting telecommunications, carrier networks, telecommunications infrastructure, network operations, or enterprise networking environments • Experience supporting telecommunications carriers, service providers, wireless networks, wireline networks, or carrier-grade telecommunications infrastructure required • Experience supporting Federal Government, homeland security, defense, public safety, emergency communications, or critical infrastructure programs preferred • Knowledge of TCP/IP networking, routing, switching, wireless networking, telecommunications protocols, and network architecture principles • Experience with network monitoring, troubleshooting, performance analysis, incident management, and operational support activities • Familiarity with telecommunications technologies including VoIP, VoLTE, LTE, 5G, SD-WAN, cloud networking, and carrier transport networks preferred • Experience supporting telecommunications testing, validation, service activation, network integration, or operational readiness activities • Knowledge of network management tools, monitoring platforms, and performance reporting systems • Understanding of cybersecurity principles, network security best practices, and Zero Trust concepts preferred • Analytical, troubleshooting, and problem-solving skills • Excellent written and verbal communication skills • Ability to effectively collaborate with Government personnel, telecommunications carriers, vendors, and technical teams • Must have an active/current Secret Security Clearance • Relevant certifications such as Security+, Network+, CCNA, CCNP, JNCIA, or equivalent are preferred.

🏖️ Benefits

• Competitive compensation and benefits package including paid vacation • Paid holidays and sick leave • Medical, dental, and vision benefits • Health Savings Account (HSA) and Flexible Spending Account (FSA) • 401(k) with company match • Professional development opportunities • Tuition assistance • Certification reimbursement • Company-paid short-term and long-term disability benefits