Customer Success Manager – Autodesk Forma

🕒 May 5

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Autodesk

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

📱 Media

Architecture • Engineering • Media

Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.

📋 Description

• Be accountable for the relationship health of a selected portfolio of accounts • Develop Customer Success Plans, with documented value delivered • Improve Autodesk Forma Adoption within these accounts by solving customer challenges with our technology • Mitigate any churn risk and guide expansion discussions • Become an expert in our Autodesk Forma Platform, in current functionality and roadmap

🎯 Requirements

• 5+ years’ experience in the Construction Industry or Construction Technology Industry • Advanced knowledge of AEC workflows and awareness of BIM solutions focused on Construction Technology • Autodesk Forma Platform or similar CDE and Construction/Project Management solutions knowledge • Experience communicating the value of technology and its features to customers • German language proficiency at a professional level (written and spoken) • Ability to travel when required • Experience in building face-to-face relationships with customers

🏖️ Benefits

• Annual cash bonuses • Commissions for sales roles • Stock grants • Comprehensive benefits package