Partner Manager – Agencies

🕒 March 31

🏈 North America – Remote

💵 $140k - $170k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 31%

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Logo of Automattic

Automattic

1001 - 5000 employees

Founded 2005

🌐 Web 3

🤝 Non-profit

💰 Funding Round on 2021-05

Web 3 • Software • Non-profit

Automattic is a leading company focused on making the web a better place by offering a variety of web services and tools. They provide platforms such as WordPress. com for creating blogs and websites, Tumblr for connecting users with shared interests, Day One for journaling, and WooCommerce for online selling. Additionally, Automattic offers tools like Jetpack for enhancing the safety, growth, and speed of websites, Akismet for spam filtering, and various apps for mobile site management. They also contribute to non-profit and open source projects, including WordPress. org, and provide enterprise-level WordPress solutions with WP VIP. With a focus on openness and freedom, Automattic aims to empower users by leveraging the web for global connectivity and expression.

📋 Description

• Strategically execute Automattic’s growth strategy by developing and nurturing relationships with digital agencies in the Automattic partner ecosystem • Partner with digital-agency stakeholders and internal Automattic business units to generate leads and drive joint revenue goals • Drive Automattic product sales through digital-agency partner channels • Identify, source, and develop strategies to grow agency partners’ books of business • Monitor and report sales performance and adjust strategies • Manage agency accounts, including relationship cultivation, GTM strategies, technical-emergency escalation, and business reviews • Monitor agency clients’ site health using Automattic products and manage retention risks • Recruit and onboard partners aligned with the A4A growth strategy • Build multiple champions within each agency and understand agency strategy, structure, and GTM focus • Act as the agency’s trusted advisor • Train and support partners on Automattic products, services, and value propositions • Collaborate on partner marketing and sales-enablement programs • Attend and support Flagship WordCamps, sponsorships, and partner events to generate leads and increase brand visibility • Collaborate cross-functionally with Marketing, Sales/CS, Happiness, Product, and Executive Leadership • Gather partner feedback to improve products, services, and the partnership experience • Advocate for partner needs within Automattic and relevant business units • Monitor industry trends, competitors, and market developments; use insights to refine partnership strategies • Ensure partners follow agreed standards and compliance requirements • Enhance Automattic’s overall partner ecosystem

🎯 Requirements

• 5+ years of experience in SaaS Channel Sales or Partner Management roles, preferably in the WordPress ecosystem • Proven track record of achieving revenue targets • Experience structuring a partnership business, owning prioritization and ROI monitoring, and reporting to the organization • Strong analytical and critical thinking skills • Hands-on approach to identifying business opportunities and penetrating new accounts • Excellent customer service skills and creative issue-solving ability • Proven success developing execution strategies to drive mutually beneficial partnerships • Self-starter, proactive, and able to handle uncertainty and demonstrate initiative • Ability to prioritize and reprioritize tasks • Experience working across multiple business units and stakeholders • Ability to work independently and as part of a team • Presentation skills for individuals, groups, and C-level executives, in person or virtually • Excellent interpersonal and communication skills • Familiarity with Automattic’s brands and product suite within the WordPress ecosystem, plus agency hosts, development tools, and third-party products/solutions • Ability to grasp and communicate technical concepts to technical and non-technical audiences • Willingness and ability to travel domestically and internationally • Adaptability to new technologies, industry trends, and competitive changes • Candidates currently prioritized to reside in North America

🏖️ Benefits

• Commission included in the compensation range • Fully remote work • Open vacation policy • Benefits by country • Accommodation during the application or interview process • Employee Resource Groups

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