Manager, Digital User Experience

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🛍️ E-commerce

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Availity

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

⚕️ Healthcare Insurance

☁️ SaaS

🔌 API

💰 Secondary Market on 2021-07

Healthcare Insurance • SaaS • API

Availity is a leading health information network that connects payers, providers, and technology partners in the healthcare industry. By facilitating over 13 billion clinical, administrative, and financial transactions annually, Availity streamlines payer-provider collaboration and enhances patient care through an integrated provider engagement platform. The company's solutions leverage artificial intelligence and interoperability to automate processes such as prior authorizations, revenue cycle management, and payment accuracy, ultimately reducing costs and improving efficiency across the healthcare ecosystem.

📋 Description

• Provide direction and leadership to the Digital User Experience team • Responsible for the delivery and operational stability of corporate endpoint platforms and applications • Champion process improvements and build relationships with key stakeholders • Solve business problems through digital transformation and implement new technologies • Participate in overall business planning and technology vision • Manage multiple projects within and across teams

🎯 Requirements

• Bachelor’s degree in information technology or equivalent work experience • 7+ years management experience in Cloud Infrastructure, endpoint management, and platform management • 5+ years of experience supporting end-user infrastructure or applications • Solid knowledge of cloud-based systems (M365 and AWS) • Proficient in Microsoft applications (Word, Excel, PowerPoint, Teams, OneNote, SharePoint, OneDrive, Outlook) • Working knowledge of enterprise networking concepts (TCP/IP, DNS, DHCP, VPN, Wireless, QoS and cloud connectivity) • Demonstrated ability to lead multiple projects in a fast-paced environment • Excellent written, verbal and executive-level communication skills • Ability to lead and persuade others in an environment with changing priorities • Working knowledge of ITIL best practices and Continual Service Improvement (CSI) • Experience with Service Management and Agile platforms, preferably ServiceNow and Atlassian • Strong business acumen, managing KPIs, SLAs and metrics driven reporting • Certifications: Microsoft 365 Administrator Expert, Azure Administrator Associate, Endpoint Administrator Associate, Teams Administrator Associate, Cybersecurity Architect Expert, ITIL 4 Foundation, CompTIA Network+ or CCNA • Experience operating in regulated environments such as HITRUST and HIPAA

🏖️ Benefits

• Competitive salary • Bonus structure • Generous HSA company contribution • Healthcare • Vision benefits • Dental benefits • 401k match program • Unlimited PTO for salaried associates + 9 paid holidays • Reimburse up to $250/year for gym memberships and wellness programs • Education reimbursement • Paid Parental Leave for both moms and dads