Aveanna Healthcare
10,000+ employees
👥 B2C
B2C
Aveanna Healthcare is a provider of home-based medical care and medical supply services for children and adults, offering private duty nursing, home health and hospice, enteral nutrition (tube feeding), respiratory therapy, and delivery of medical supplies. The company focuses on clinical expertise, compassionate care, and improving patient outcomes by delivering clinical services and supplies to patients’ homes and supporting families and caregivers.
Bilingual Patient Support Representative, Spanish Speaking
🔥 3 hours ago
🗣️🇪🇸 Spanish Required
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Aveanna Healthcare
10,000+ employees
👥 B2C
B2C
Aveanna Healthcare is a provider of home-based medical care and medical supply services for children and adults, offering private duty nursing, home health and hospice, enteral nutrition (tube feeding), respiratory therapy, and delivery of medical supplies. The company focuses on clinical expertise, compassionate care, and improving patient outcomes by delivering clinical services and supplies to patients’ homes and supporting families and caregivers.
📋 Description
• Manage 40-50 inbound calls per day with compassion and empathy • Be the first point of contact for patients to seek information and ask questions regarding services • Navigate the ever-changing healthcare landscape with tailored training • Properly represent Aveanna and its values to patients
🎯 Requirements
• Minimum of 2 years’ experience in a call center environment • Minimum of 1 years’ experience in the medical industry/ familiarity with medical terminology (preferably with DME and Home Healthcare) • High-school diploma or GED
🏖️ Benefits
• 100% Remote • Equipment Provided • Fun, Inclusive Work Environment • Full Benefits Package (Sick Time, Vacation, 401K, Dental, Vision, Life Insurance) • 2 Bonus Days Off (“Fun Day” and “Inclusion Day”) • 6 Paid Holidays • Supportive Team with Role-Based Training to Aid in Your Success • Internal Opportunities for Growth • Interactive Clubs and Engagement Opportunities
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