Aveanna Healthcare
10,000+ employees
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Aveanna Healthcare is a provider of home-based medical care and medical supply services for children and adults, offering private duty nursing, home health and hospice, enteral nutrition (tube feeding), respiratory therapy, and delivery of medical supplies. The company focuses on clinical expertise, compassionate care, and improving patient outcomes by delivering clinical services and supplies to patients’ homes and supporting families and caregivers.
Healthcare Referral Liaison Coordinator
🔥 0 minutes ago
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Aveanna Healthcare
10,000+ employees
💼 Consulting
📦 Logistics
🏥 Healthcare
Consulting • Logistics • Healthcare
Aveanna Healthcare is a provider of home-based medical care and medical supply services for children and adults, offering private duty nursing, home health and hospice, enteral nutrition (tube feeding), respiratory therapy, and delivery of medical supplies. The company focuses on clinical expertise, compassionate care, and improving patient outcomes by delivering clinical services and supplies to patients’ homes and supporting families and caregivers.
📋 Description
• Identifies all electronic referral systems utilized by referral sources and ensures Aveanna is enrolled and registered • Ensures the setup and configuration of electronic referral systems are optimized to facilitate and drive referrals • Monitors electronic referral systems for new referrals and timely accepts or declines referrals based on guidance • Works with location leadership and outside sales teams to manage and optimize the flow of referrals • Notifies location, outside sales, and intake personnel of new referrals via email and instant messaging • Gathers and sends the appropriate referral information to the intake team for processing • Obtains and documents contact information and customer data on discharge planners • Utilizes inside sales tactics to engage and develop connections with referral sources • Adds or updates customer data and documents inside sales activities as needed in the company’s CRM system • Ensures all communications with referral sources meet Aveanna’s customer service requirements • Works with location and sales leadership to develop strategic plans for growth
🎯 Requirements
• High School Diploma or GED; bachelor’s degree preferred • Two (2) or more years of inside sales or online customer service experience • If working remotely, must have a mobile phone, reliable high speed internet, and sufficient workspace for multiple monitors • Willingness to participate in after hours and weekend on-call rotations • Residency in a state where Aveanna currently operates
🏖️ Benefits
• Competitive pay • Medical, Dental, Vision, and Life insurance • Voluntary Pet Insurance for your fur babies • 401(k) with Company match • Vacation time, Sick time, Paid Holidays, and Floating Holidays • Tuition reimbursement and tuition discounts • Free continuing education units (CEUs) for nurses • Employee Assistance Program and Employee Relief Fund • Employee Stock Purchase Plan
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