Contact Center Representative

Job not on LinkedIn

🕒 March 18

🤠 Texas – Remote

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⏱ Part Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

👻 Ghost score 53%

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Logo of AWL, Inc.

AWL, Inc.

1001 - 5000 employees

📣 Marketing

💼 Consulting

📦 Logistics

Marketing • Consulting • Logistics

AWL is a company dedicated to connecting consumers with licensed insurance agents to simplify the process of finding and purchasing insurance products. Their offerings include auto, home, health, life, Medicare, and small business insurance, tailored to meet the diverse needs of individuals and families. With over 16 years of experience, AWL emphasizes accessibility and innovation, ensuring that clients receive expert guidance to navigate their insurance options effectively.

📋 Description

• Engage in inbound and outbound calls with consumers looking to compare insurance rates • Complete follow up calls and inquire about the consumer's experience • Help consumers connect with the right agent and record information about their experience • Remain in frequent communication with leadership and communicate with your team daily

🎯 Requirements

• Superior verbal communication skills • Comfortable defusing escalated situations • Competent computer skills • Receptive to coaching • Strong written communication skills • Multi-tasker • Punctual and dependable • Excited about setting and achieving goals

🏖️ Benefits

• Virtual training • Advancement opportunities based on performance and attendance

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