Patient Access Associate

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $25 - $29 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Axena Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🏥 Healthcare

☁️ SaaS

💰 $9.4M Series A - Axena Health on 2024-06

Healthcare • SaaS

Axena Health is a medical device and digital therapeutics company offering the Leva Pelvic Health System, a single-user device and smartphone-connected program for supervised pelvic floor muscle training. Leva combines an intravaginal motion-sensor wand with app-based coaching and telehealth prescription workflow to treat stress, mixed and mild-to-moderate urgency urinary incontinence, overactive bladder, and chronic fecal incontinence in women. The company provides clinician resources, telehealth access for prescriptions, safety and warranty information, and targets patients, healthcare providers, and health plans. Axena’s product is clinically supported and positioned as a home-based, non-surgical first-line therapy for pelvic floor rehabilitation.

📋 Description

• Assist with preparation and submission of insurance prior authorization requests • Track authorization status through Availity and other payer systems • Conduct payer follow-up calls and document updates to prevent authorization delays • Move cases efficiently through the authorization process while ensuring documentation quality • Maintain accurate case documentation in Salesforce CRM and internal tracking systems • Coordinate with providers and internal teams to obtain missing authorization documentation • Communicate with patients regarding authorization status and next steps • Prepare and submit authorization appeals after denials • Identify opportunities to strengthen authorization submissions based on payer requirements • Complete all work in compliance with HIPAA and company policies

🎯 Requirements

• Remote work environment with a quiet and secure workspace • 1–3 years of healthcare administrative, patient access, or insurance verification experience • Experience with prior authorization workflows and payer requirements • Experience with Availity or other payer authorization portals preferred • Experience with Salesforce or similar CRM systems • Ability to manage cases with both urgency and accuracy • Strong written and verbal communication skills • Ability to work independently while contributing to a team-based environment • Must be authorized to work in the United States

🏖️ Benefits

• Benefits and equity are also part of the role • Remote work arrangement