Post Sales Field Applications Scientist

🔥 45 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟢 Junior

🏙️ Outside Sales

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Axion BioSystems

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

🏭 Manufacturing

🧬 Biotechnology

💰 $8M Venture Round - Axion BioSystems on 2018-09

Healthcare • Manufacturing • Biotechnology

Axion BioSystems is a life-science technology company that develops live-cell assay instruments and software for noninvasive, real-time monitoring of cellular activity. Their product portfolio includes multi-electrode array (MEA) systems for neural and cardiac electrophysiology, AI-powered live-cell imaging, impedance-based cell analysis, and automated cell counters, all aimed at accelerating disease research, drug discovery, safety testing, organoid and stem-cell workflows. Axion’s hardware and analysis software are used by pharmaceutical, biotech and academic labs for applications across neuroscience, cardiology, oncology, virology and cell biology.

📋 Description

• Provide support during post-sales activities, including scientific, technical, and application assistance. • Deliver hands-on training by scheduling and managing instrument installations, and customer onboarding sessions. • Simplify complexity by presenting technical material in an engaging and accessible way, while professionally addressing questions or objections. • Advocate for customers by acting as the voice of the customer to internal teams and sharing valuable feedback about product performance. • Build relationships by resolving inquiries, investigating complaints, and ensuring customer satisfaction.

🎯 Requirements

• A Master’s or PhD in cell biology, molecular biology, neuroscience, or related field. • Ideally 1-2+ years of professional experience • The ability to work independently from a home-based office when not traveling. • The ability to travel 50-70% of the time within the US. • Ideally based in Chicago or the East Coast. Should be situated within 2-hour drive of a major airport. • Experience attending scientific conferences and trade shows is a plus. • Strong communication skills and a professional, approachable demeanor. • Exceptional organizational skills and the ability to manage multiple priorities effectively. • A self-starter attitude, with creativity, resourcefulness, and the ability to work under pressure.

🏖️ Benefits

• Health, Dental, & Vision Insurance • 401K • 401K Matching • PTO