Global Channel Operations Manager

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $120k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Azul

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

☁️ SaaS

🏢 Enterprise

💰 $40M Series F on 2007-09

Software & Technology • SaaS • Enterprise

Azul is a company specializing in a high-performance Java platform that offers improved speed, startup efficiency, and reduced cloud costs without requiring code changes. The company provides products such as Azul Zulu and Azul Zing, which form part of its platform offerings targeting enhanced application performance and DevOps efficiency. Azul serves a range of industries including retail, e-commerce, financial services, and technology, supporting mission-critical Java applications globally. Their solutions focus on cloud cost optimization and digital transformation, supported by competitive pricing and expert 24/7 service. Azul is recognized for its excellence in Java infrastructure, offering unparalleled support and customer satisfaction.

📋 Description

• Support the Azul Channel Team day to day in partnership with the VP of Global Channel Sales • Own and manage the Channel Partner Program • Administer partner rebates, referral fees, and Market Development Funds programs, including payment tracking and processing • Coordinate Azul resources to maximize partner engagement • Manage the Partner Relationship Management platform, partner portal, and vendor relationship • Manage partner data in Salesforce.com, including deal registration processes and channel reporting/dashboards • Provide weekly, monthly, and quarterly reporting on partner sales and ecosystem performance • Manage partner onboarding and compliance • Develop and maintain partner training content and manage certification data and compliance reporting • Administer the partner-facing content platform, including deal registration guides, price books, program terms, and communications • Manage partner contracting using an e-signature/contract lifecycle tool • Own the partner support ticketing queue, triaging and resolving partner issues • Support Alliance/Marketplace operations such as AWS and GCP listing maintenance and cross-team syncs • Partner with Channel Sales leadership, Finance, Marketing, and Legal to improve the Partner Program, monitor compliance, and design incentive/rebate programs

🎯 Requirements

• 5+ years in Sales Operations, Channel Operations, or Channel Management • Experience supporting multiple organizational and partner/distribution levels • Experience managing partner programs • Experience administering a PRM/partner portal platform (e.g. Impartner), Salesforce.com, and a contract/e-signature tool (e.g. DocuSign) • Experience with partner enablement or sales content platforms (e.g. Highspot) • Ideally, experience with BI/reporting tools (e.g. Qlik) and commission/incentive platforms (e.g. CaptivateIQ) • Strong written and verbal communication skills • Organized, detail- and process-oriented • Self-starter able to lead channel initiatives and work effectively in a team environment • Ability to manage multiple tasks and exercise good judgment in resolving difficult issues • Ability to coordinate cross-department resources to execute complex sales strategies and drive partner growth • Employment eligibility verification required for newly hired US employees • Reference and background checks required • Undergraduate degree is preferred, not required

🏖️ Benefits

• Comprehensive compensation and healthcare packages • Referral Program • Work-life balance • Remote-first work • Paid time off • Company shutdown • Holidays • Medical and dental coverage • 401(k) plan • Wide range of paid time off options • Annual variable pay eligibility • Work with top experts worldwide contributing to the Java ecosystem