Healthcare Advocate

Job not on LinkedIn

🕒 August 26

🇺🇸 United States – Remote

⏱ Part Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 41%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Baba

WebsiteLinkedInAll Job Openings

1 - 10 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Baba is a patient advocacy and care-navigation company that pairs individuals with dedicated healthcare advocates to handle insurance, scheduling, prescriptions, and care coordination. Operating as an online software-backed service covered by Medicare, Baba helps patients and caregivers across chronic and acute conditions by managing paperwork, authorization appeals, and cost-savings for medications, allowing clients to focus on their health. The service works nationwide and supports individuals, families, and partner organizations such as home health providers and clinics.

📋 Description

• Develop trusting relationships with patients through listening, respect, and clarity • Assess patients' medical, social, and environmental factors to identify barriers and needs • Create individualized care plans integrating medical, social, and behavioral supports • Connect patients with local services such as transportation, meal delivery, home care, and social supports • Analyze medical bills and assist with claim appeals or explanations • Identify medication cost savings, co-pay assistance, and formulary options • Link patients to caregivers, community programs, peer groups, and other social support networks • Organize and maintain medical records, care histories, and provider communications • Coach and support patients in managing conditions and navigating care • Document interactions, observations, and patient progress in Baba's systems clearly and promptly • Collaborate with clinical, product, and operations teams to optimize workflows, escalate complex issues, and improve the patient experience • Provide feedback on platform features, tools, and processes to improve Baba's care copilot capabilities

🎯 Requirements

• Associate's or Bachelor's degree in Nursing, Social Work, Public Health, Health Administration, or a related healthcare field OR Certificate/Diploma in Practical Nursing (LVN/LPN) • Active RN, LSW/LMSW/LCSW, CCM/ACM, CHW, LPN/LVN, or other relevant clinical or care management credential preferred • 2+ years of experience in care navigation, patient advocacy, care management, case management, home health, discharge planning, utilization management, or clinical social work • Experience preferably supporting older adults or Medicare populations • Solid knowledge of Medicare rules, eligibility, benefit structures, claims, and appeals • Deep understanding of Social Determinants of Health (SDOH) • Experience working with diverse and underserved populations • Comfort working with digital tools, EMRs / care-management software, and adapting to new technology • Empathy, patience, and strong communication skills; ability to explain complex things simply • Commitment to continuous improvement • Organized, proactive, and able to juggle multiple priorities without losing quality • Minimum 20 hours of availability per week, Monday–Sunday, including at least 75% during standard business hours Monday–Friday, 9:00 AM–5:00 PM • Legally authorized to work in the US

🏖️ Benefits

• Remote work arrangement • Choice of part-time or full-time engagement • Opportunity to make an impact supporting seniors, caregivers, and families • Work with an existing care navigation and support infrastructure • Collaboration with clinical, product, and operations teams • Opportunity to provide feedback on platform features, tools, and processes