Healthcare Advocate

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏱ Part Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 18%

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Logo of Baba

Baba

1 - 10 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

Baba is a patient advocacy and care-navigation company that pairs individuals with dedicated healthcare advocates to handle insurance, scheduling, prescriptions, and care coordination. Operating as an online software-backed service covered by Medicare, Baba helps patients and caregivers across chronic and acute conditions by managing paperwork, authorization appeals, and cost-savings for medications, allowing clients to focus on their health. The service works nationwide and supports individuals, families, and partner organizations such as home health providers and clinics.

📋 Description

• Develop trusting relationships with patients through listening, respect, and clarity • Assess medical, social, and environmental factors to identify barriers and needs • Create individualized care plans integrating medical, social, and behavioral supports • Connect patients to local services, including transportation, meal delivery, home care, and social supports • Analyze medical bills and assist with claim appeals or explanations • Identify medication cost savings, co-pay assistance, and formulary options • Link patients to caregivers, community programs, peer groups, and other social support networks • Organize and maintain medical records, care histories, and provider communications • Coach and support patients in managing conditions and navigating care • Document interactions, observations, and patient progress in Baba's systems clearly and promptly • Collaborate with clinical, product, and operations teams to optimize workflows and escalate complex issues • Provide feedback on platform features, tools, and processes to improve Baba's care copilot capabilities

🎯 Requirements

• Associate's or Bachelor's degree in Nursing, Social Work, Public Health, Health Administration, Human Services, or a related healthcare field, OR Certificate/Diploma in Practical Nursing (LVN/LPN) • Active RN, LSW/LMSW/LCSW, CCM/ACM, CHW, LPN/LVN, or other relevant clinical or care management credential preferred • 2+ years of experience in care navigation, patient advocacy, care management, case management, home health, discharge planning, utilization management, or clinical social work • Preferably experience supporting older adults or Medicare populations • Solid knowledge of Medicare rules, eligibility, benefit structures, claims, and appeals • Deep understanding of Social Determinants of Health (SDOH) • Experience working with diverse and underserved populations • Strong communication skills and ability to explain complex things simply • Comfort working with digital tools, EMRs / care-management software, and adapting to new technology • Organized, proactive, and able to juggle multiple priorities without losing quality • Legally authorized to work in the US

🏖️ Benefits

• Remote work arrangement • Part-time or full-time engagement choice • Contractor role with 1099 engagement • Minimum 20 hours of availability per week, with scheduling flexibility Monday–Sunday

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