Baba
1 - 10 employees
🛡️ Insurance
💼 Consulting
📦 Logistics
Insurance • Consulting • Logistics
Baba is a patient advocacy and care-navigation company that pairs individuals with dedicated healthcare advocates to handle insurance, scheduling, prescriptions, and care coordination. Operating as an online software-backed service covered by Medicare, Baba helps patients and caregivers across chronic and acute conditions by managing paperwork, authorization appeals, and cost-savings for medications, allowing clients to focus on their health. The service works nationwide and supports individuals, families, and partner organizations such as home health providers and clinics.
Healthcare Advocate
Job not on LinkedIn
🕒 5 days ago
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Baba
1 - 10 employees
🛡️ Insurance
💼 Consulting
📦 Logistics
Insurance • Consulting • Logistics
Baba is a patient advocacy and care-navigation company that pairs individuals with dedicated healthcare advocates to handle insurance, scheduling, prescriptions, and care coordination. Operating as an online software-backed service covered by Medicare, Baba helps patients and caregivers across chronic and acute conditions by managing paperwork, authorization appeals, and cost-savings for medications, allowing clients to focus on their health. The service works nationwide and supports individuals, families, and partner organizations such as home health providers and clinics.
📋 Description
• Develop trusting relationships with patients, grounded in listening, respect, and clarity. • Assess the whole person — medical, social, and environmental factors — to pinpoint barriers and needs. • Create individualized care plans that integrate medical, social, and behavioral supports. • Support patients across a range of needs, including: • Connecting to local services (transportation, meal delivery, home care, social supports) • Analyzing medical bills and helping with claim appeals or explanations • Identifying medication cost savings, co-pay assistance, or formulary options • Linking to social support networks (caregivers, community programs, peer groups) • Organizing and maintaining medical records, care histories, and provider communication • Coaching and supporting patients on best practices for managing conditions and navigating care • Document interactions, observations, and patient progress in Baba’s systems with clarity and timeliness. • Collaborate with clinical, product, and operations teams to optimize workflows, escalate complex issues, and refine the patient experience. • Provide feedback on platform features, tools, and processes to improve Baba’s care copilot capabilities.
🎯 Requirements
• 3+ years’ experience in care management, patient advocacy, case management, or clinical social work (especially working with older adult or Medicare populations) • Solid knowledge of Medicare rules, eligibility, benefit structures, claims, and appeals • Deep understanding of Social Determinants of Health (SDOH) and experience working with diverse and underserved populations • Empathy, patience, and strong communication skills— you can explain complex things simply • Comfort working with digital tools, EMRs / care-management software, and adapting to new tech • Commitment to continuous improvement— you’ll raise issues, suggest solutions, and help refine Baba’s model • Organized, proactive, and able to juggle multiple priorities without losing quality
🏖️ Benefits
• Minimum 20 hours of availability per week (Monday-Sunday) • Flexibility in choosing part-time or full-time engagement
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