SVP, Enterprise Technology

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Patriot Bank, N.A.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1994

🏦 Banking

💸 Finance

Banking • Finance

Patriot Bank, N. A. is a full-service financial institution headquartered in Stamford, Connecticut. It offers a wide range of personal, business, and commercial banking services, including personal checking and savings accounts, certificates of deposit, mortgage loans, and home equity options. For businesses, it provides small business checking accounts, commercial real estate loans, and various lines of credit. The bank is committed to community involvement and supports local educational programs, such as the Junior Achievement Career Speaker Series. It also offers digital solutions like online and mobile banking, ensuring accessibility and convenience for its customers.

📋 Description

• Lead the administration, support, strategic evolution, and lifecycle management of the Bank's core banking, digital payments, and enterprise banking platforms, ensuring stable, secure, and highly available production operations. • Provide executive leadership for enterprise core banking conversion and modernization initiatives, including planning, implementation, testing, cutover, post-conversion stabilization, and coordination with business leaders, vendors, and project teams to ensure successful outcomes while minimizing operational risk. • Lead the architecture, engineering, implementation, operation, and lifecycle management of enterprise infrastructure platforms, including on-premises, cloud, network, storage, compute, virtualization, identity, end-user technologies, and enterprise systems. • Ensure the availability, reliability, scalability, performance, and operational health of enterprise infrastructure through effective monitoring, capacity planning, maintenance, problem management, and continual service improvement. • Lead enterprise technology modernization initiatives, including infrastructure refreshes, cloud adoption, automation, virtualization, platform standardization, and operational transformation. • Ensure enterprise infrastructure and identity platforms are configured, hardened, maintained, and operated in accordance with approved Information Security policies, regulatory requirements, and industry best practices, including Active Directory, Microsoft Entra ID, SSO, MFA, and authentication services. • Partner with Information Security, IT Operations, application owners, and business stakeholders to coordinate vulnerability remediation, cybersecurity incident response, infrastructure restoration, and other security-related operational activities. • Lead enterprise backup, resilience, business continuity, and disaster recovery capabilities, including disaster recovery planning, testing, and continuous improvement to meet business and regulatory recovery objectives. • Establish and maintain strategic relationships with technology vendors and service providers to ensure operational excellence, service quality, successful project delivery, and effective contract performance. • Develop, maintain, and enforce enterprise infrastructure standards, operational procedures, technical documentation, governance, and technology roadmaps supporting secure and reliable operations. • Support internal audits, regulatory examinations, and third-party assessments by providing technical leadership, operational evidence, and remediation support while partnering with Risk, Compliance, Information Security, and business leadership to address identified findings. • Perform other duties as assigned in support of enterprise technology operations and Bank objectives.

🎯 Requirements

• Extensive hands-on experience deploying, administering, and supporting Fiserv, Jack Henry, or FIS core banking platforms and associated digital payments solutions. • Demonstrated experience leading enterprise-scale core banking implementations, upgrades, testing, conversions, or migrations in a regulated financial institution. • Demonstrated experience leading enterprise infrastructure organizations supporting mission-critical core banking platforms within a regulated financial institution. • Extensive experience with enterprise infrastructure technologies, including cloud computing, virtualization, networking, storage, identity services, disaster recovery, automation, and enterprise systems. • Proven experience leading enterprise technology modernization initiatives, large-scale infrastructure transformations, and core banking platform conversions. • Demonstrated success supporting regulatory examinations, technology audits, and remediation activities within highly regulated environments. • Strong knowledge of banking technology regulations and guidance, including OCC, FFIEC, GLBA, and applicable cybersecurity and operational resilience requirements. • Proven ability to develop strategic technology roadmaps while maintaining highly available, secure, and resilient production environments. • Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related technical discipline. • 10+ years of progressive experience in enterprise technology, infrastructure engineering, or technology operations, including 7 years in senior leadership roles with increasing responsibility. • Experience leading technology organizations within a regulated financial institution, preferably supporting mission-critical banking systems. • Demonstrated experience with enterprise core banking platforms such as Fiserv, FIS, or Jack Henry. • Experience successfully delivering large-scale technology initiatives, including platform implementations, system conversions, or major infrastructure transformations. • Strong knowledge of enterprise infrastructure technologies, including cloud computing, virtualization, networking, storage, identity services, and disaster recovery. • Working knowledge of banking regulatory expectations, including OCC, FFIEC, GLBA, and operational resilience requirements. • Proven ability to build effective partnerships with executive leadership, business stakeholders, technology vendors, regulators, and auditors. • Excellent leadership, communication, strategic planning, and organizational skills.

🏖️ Benefits

• Equal Opportunity Employer