Banner Health
10,000+ employees
Founded 1999
⚕️ Healthcare Insurance
Healthcare Insurance
Banner Health is a leading healthcare system committed to making healthcare easier through comprehensive patient services and resources. They provide a safe place for care with services ranging from emergency and urgent care, imaging, and surgery centers to maternity and hospice care. Banner Health also offers telehealth options to ensure access to healthcare, regardless of location. They support athletes through Banner Orthopedics & Sports Medicine and have been recognized for exceptional patient care. With advanced digital tools, they aim to manage healthcare seamlessly for their patients.
PFS Customer Service Representative
🔥 0 minutes ago
🏈 Alabama, Alaska, +33 more states – Remote
💵 $17 - $26 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
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Banner Health
10,000+ employees
Founded 1999
⚕️ Healthcare Insurance
Healthcare Insurance
Banner Health is a leading healthcare system committed to making healthcare easier through comprehensive patient services and resources. They provide a safe place for care with services ranging from emergency and urgent care, imaging, and surgery centers to maternity and hospice care. Banner Health also offers telehealth options to ensure access to healthcare, regardless of location. They support athletes through Banner Orthopedics & Sports Medicine and have been recognized for exceptional patient care. With advanced digital tools, they aim to manage healthcare seamlessly for their patients.
📋 Description
• Coordinates and facilitates patient billing and collection activities • Responds to incoming calls to provide assistance and excellent customer service • Processes payments, adjustments, claims, correspondence, refunds, denials, and payment plans • Reconciles, balances, and pursues account balances and payments • Builds strong working relationships with assigned business units and hospital departments • Works as a member of the patient financial services team to achieve goals in accounts
🎯 Requirements
• Minimum of 1 year experience in Customer Service and/or Call Center • Minimum of 1 year Healthcare experience in Finance, Revenue Cycle, or Patient Financial Services • Strong knowledge of insurance plans with deductibles and co-insurances • Strong knowledge in the use of common office software, word processing, spreadsheet, and database software
🏖️ Benefits
• Health insurance • 401(k) matching • Paid time off • Remote work options
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