Barcoding, Inc.
51 - 200 employees
Founded 1998
🚗 Transport
🏢 Enterprise
☁️ SaaS
💰 Seed Round on 2012-12
Transport • Enterprise • SaaS
Barcoding, Inc. is a leader in the field of automated data capture and mobility solutions, focusing on developing comprehensive strategies to enhance supply chain performance. With expertise in industries such as distribution, manufacturing, retail, and transportation, Barcoding, Inc. leverages technology partnerships and a Process-People-Technology (PPT) philosophy to deliver tailored solutions for its customers. The company offers services like enterprise implementation, mobile device management, and managed mobility services, along with a strong focus on RFID and IoT infrastructure. Through holistic data capture solutions, Barcoding, Inc. aims to improve operational efficiency and customer satisfaction, paving the way for smarter supply chains.
Mobility Engineer
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🔥 0 minutes ago
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Barcoding, Inc.
51 - 200 employees
Founded 1998
🚗 Transport
🏢 Enterprise
☁️ SaaS
💰 Seed Round on 2012-12
Transport • Enterprise • SaaS
Barcoding, Inc. is a leader in the field of automated data capture and mobility solutions, focusing on developing comprehensive strategies to enhance supply chain performance. With expertise in industries such as distribution, manufacturing, retail, and transportation, Barcoding, Inc. leverages technology partnerships and a Process-People-Technology (PPT) philosophy to deliver tailored solutions for its customers. The company offers services like enterprise implementation, mobile device management, and managed mobility services, along with a strong focus on RFID and IoT infrastructure. Through holistic data capture solutions, Barcoding, Inc. aims to improve operational efficiency and customer satisfaction, paving the way for smarter supply chains.
📋 Description
• Responsible for gathering hardware, software, and service requirements from new and existing customers to design and document mobile solutions. • Work directly with the sales team to provide technical guidance and solution structure. • Develop and document efficient and accurate deployment processes. • Develop and document efficient and accurate support processes. • Training others in deployment processes, troubleshooting, and diagnosing problems. • Assist in the deployment and configuration of customer orders. • Maintain knowledge of existing or future processes of the organization and customers. • Provide queue management for all inbound requests and work them as appropriate. • Monitor and maintain customer SLAs, while maintaining quality. • Become proficient in the tools required to support customer environments and requests. • Part of an on-call support rotation (after hours/weekends).
🎯 Requirements
• Experience in customer service and troubleshooting (4-7 years’ experience)
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