Junior UX Researcher

Job not on LinkedIn

🔥 48 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🔬 UX Researcher

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 60 days.
• 102 open roles for a team of 16.
• No salary listed.

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Bask Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Pre Seed Round on 2022-05

Healthcare • Consulting • Logistics

Bask Health is a robust platform providing a comprehensive suite of customizable telehealth solutions. It offers tools such as a questionnaire builder, patient portals, and pharmacy fulfillment services, all secured with strong encryption and HIPAA-compliance. Bask Health seamlessly integrates telehealth and e-commerce, enabling streamlined patient care from consultation to delivery. The platform supports entrepreneurs, doctors, and developers by offering scalable no-code solutions that enhance user experience and business growth. With its nationwide pharmacy network, Bask Health empowers businesses to efficiently manage prescriptions, patient data, and order fulfillment across the entire digital health landscape.

📋 Description

• Support UX research initiatives across Bask Health's software platform. • Assist with planning and organizing usability studies. • Help develop research questions and study objectives. • Prepare interview guides and usability testing materials. • Support moderated user interviews and research sessions. • Observe participants interacting with digital products and prototypes. • Take structured notes during research sessions. • Help document user behaviors, challenges, and feedback. • Assist with participant recruitment and screening through approved processes. • Support usability testing for merchant-facing software. • Help evaluate patient onboarding and questionnaire experiences. • Research how users navigate dashboards and administrative interfaces. • Assist with task-based usability evaluations. • Help identify confusing interactions and workflow friction. • Organize qualitative research notes and observations. • Support the identification of recurring themes and patterns. • Help prepare research summaries and presentations. • Collaborate with product designers to understand usability findings. • Work with product managers to understand research priorities. • Participate in product discovery and design review discussions. • Assist with prototype testing and concept evaluation. • Help evaluate interface comprehension and navigation clarity. • Learn how product analytics can complement qualitative research. • Support accessibility and inclusive research practices. • Follow appropriate research ethics, consent, and privacy procedures. • Maintain organized research files and documentation. • Contribute to reusable research templates and study materials. • Take ownership of assigned research tasks while seeking guidance when needed.

🎯 Requirements

• Early-career candidate with 0–2 years of relevant experience in UX research, user research, human-computer interaction, behavioral research, or a related field. • Internship experience, academic research, freelance projects, or substantial independent research projects may be considered. • Portfolio, research case studies, or project examples demonstrating foundational research skills. • Understanding of basic user research principles. • Familiarity with qualitative research methods. • Basic knowledge of usability testing. • Familiarity with user interviews and observational research. • Ability to develop thoughtful research questions. • Understanding of how to avoid leading or biased interview questions. • Ability to take clear, organized research notes. • Familiarity with identifying patterns in qualitative information. • Strong analytical thinking and curiosity about user behavior. • Understanding of user-centered design principles. • Familiarity with digital products and web applications. • Willingness to learn research tools and methodologies. • Basic understanding of research ethics and informed consent. • Strong written and verbal communication skills. • Ability to explain research observations clearly. • Strong organizational skills and attention to detail. • Willingness to incorporate feedback and improve research practices. • Ability to collaborate with designers, product managers, and engineers. • Comfortable asking questions and seeking clarification. • Ability to manage assigned tasks and meet deadlines. • Interest in improving software usability and accessibility. • Motivation to develop professionally as a UX researcher. • Nice to Have: Internship or professional experience in UX research. • Nice to Have: Academic background in human-computer interaction, psychology, cognitive science, sociology, design, or a related field. • Nice to Have: Experience conducting usability tests for web or mobile applications. • Nice to Have: Familiarity with moderated or unmoderated research sessions. • Nice to Have: Experience conducting interviews for academic or product research. • Nice to Have: Familiarity with tools such as UserTesting, Maze, Dovetail, or comparable research platforms. • Nice to Have: Experience evaluating Figma prototypes. • Nice to Have: Understanding of information architecture and navigation testing. • Nice to Have: Familiarity with survey design and basic quantitative research. • Nice to Have: Experience organizing or coding qualitative research data. • Nice to Have: Understanding of accessibility and inclusive research principles. • Nice to Have: Interest in healthcare technology or telehealth products. • Nice to Have: Familiarity with patient-facing digital experiences. • Nice to Have: Experience researching SaaS platforms or business software. • Nice to Have: Understanding of e-commerce or direct-to-consumer products. • Nice to Have: Familiarity with merchant dashboards or administrative applications. • Nice to Have: Experience collaborating with UX or product designers. • Nice to Have: Basic understanding of product analytics. • Nice to Have: Experience using AI-assisted research tools with appropriate review and privacy safeguards. • Nice to Have: Participation in academic research, design clubs, hackathons, or collaborative product projects.

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