Senior Product Manager, Patient Experience

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 60 days.
• 29 open roles for a team of 16.
• No salary listed.

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Bask Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Pre Seed Round on 2022-05

Healthcare • Consulting • Logistics

Bask Health is a robust platform providing a comprehensive suite of customizable telehealth solutions. It offers tools such as a questionnaire builder, patient portals, and pharmacy fulfillment services, all secured with strong encryption and HIPAA-compliance. Bask Health seamlessly integrates telehealth and e-commerce, enabling streamlined patient care from consultation to delivery. The platform supports entrepreneurs, doctors, and developers by offering scalable no-code solutions that enhance user experience and business growth. With its nationwide pharmacy network, Bask Health empowers businesses to efficiently manage prescriptions, patient data, and order fulfillment across the entire digital health landscape.

📋 Description

• Own the product strategy, roadmap, and execution for Bask's patient-facing platform • Lead improvements to the patient portal, messaging, treatment status, medication refills, and renewals • Identify friction points in patient workflows and develop solutions that improve usability, engagement, and retention • Work directly with engineers and designers to define requirements, evaluate technical tradeoffs, and ship high-quality features • Translate customer feedback, user research, and business needs into clear product requirements and priorities • Collaborate with clinical, pharmacy, and operations teams to ensure patient-facing experiences work seamlessly with underlying workflows • Define and track key product metrics, including engagement, feature adoption, task completion, and retention • Lead product discovery, experimentation, development, launch, and post-launch iteration • Balance short-term improvements with long-term platform scalability and reliability • Identify opportunities to simplify complex workflows through automation and thoughtful product design • Communicate product priorities, decisions, and progress clearly across engineering, design, and business teams • Take end-to-end ownership of product outcomes rather than simply managing feature delivery

🎯 Requirements

• 5+ years of professional product management experience building and shipping software products • Proven experience owning a product or major product area from discovery through launch and iteration • Strong technical understanding of software development, APIs, integrations, and modern application architecture • Experience working directly with software engineers to define requirements and make technical tradeoffs • Experience building consumer-facing applications, SaaS platforms, or products involving complex user workflows • Strong product discovery, prioritization, and roadmap management skills • Ability to use quantitative data and qualitative feedback to evaluate product performance and guide decisions • Experience collaborating across engineering, design, operations, and business teams • Excellent written and verbal communication skills • Demonstrated ability to work independently, manage ambiguity, and deliver measurable product improvements • Experience with telehealth, digital health, patient portals, or healthcare software (nice to have) • Familiarity with patient engagement, treatment tracking, medication refills, or recurring healthcare services (nice to have) • Previous software engineering experience, hands-on coding experience, or a Computer Science background (nice to have) • Experience with subscription-based products, e-commerce, or direct-to-consumer platforms (nice to have) • Familiarity with healthcare privacy, security, and regulatory considerations (nice to have) • Experience working at an early-stage or high-growth technology company (nice to have)

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