UX Copywriter

Job not on LinkedIn

🔥 0 minutes ago

🌐 United States, Brazil, +3 more countries – Remote

🇺🇸 United States – Remote 🇧🇷 Brazil – Remote 🇦🇷 Argentina – Remote 🇪🇸 Spain – Remote 🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📝 Copywriter

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Bask Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Pre Seed Round on 2022-05

Healthcare • Consulting • Logistics

Bask Health is a robust platform providing a comprehensive suite of customizable telehealth solutions. It offers tools such as a questionnaire builder, patient portals, and pharmacy fulfillment services, all secured with strong encryption and HIPAA-compliance. Bask Health seamlessly integrates telehealth and e-commerce, enabling streamlined patient care from consultation to delivery. The platform supports entrepreneurs, doctors, and developers by offering scalable no-code solutions that enhance user experience and business growth. With its nationwide pharmacy network, Bask Health empowers businesses to efficiently manage prescriptions, patient data, and order fulfillment across the entire digital health landscape.

📋 Description

• Write clear, concise, and useful product copy across onboarding, navigation, forms, settings, dashboards, workflows, errors, empty states, confirmations, notifications, and other product surfaces. • Shape patient-facing experiences including account creation, intake flows, checkout, order management, subscriptions, and ongoing care. • Write for complex operational experiences used by healthcare businesses, providers, and internal teams. • Partner with Product Designers from early exploration through production. • Improve information architecture, hierarchy, naming, navigation, and interaction patterns through language. • Identify larger product or design problems that unclear copy may indicate and help solve the underlying issues. • Develop terminology and naming systems for features, concepts, statuses, actions, and workflows. • Create and maintain content guidelines covering voice, tone, terminology, grammar, and writing patterns. • Build reusable content patterns for errors, confirmations, destructive actions, permissions, empty states, and system feedback. • Collaborate with Product Research to understand user interpretation of terminology and product concepts. • Test and iterate on product language using research, product data, experimentation, and user feedback. • Partner with Engineering on states, edge cases, responsive layouts, and dynamic experiences. • Define communication for AI-powered experiences, including prompts, generated content, explanations, recommendations, confirmations, and conversational interfaces. • Use AI tools to accelerate exploration, iteration, audits, and content operations while applying human judgment. • Contribute to scalable content systems using reusable patterns, standards, and AI-assisted workflows.

🎯 Requirements

• Proven experience as a UX Writer, Content Designer, Product Writer, UX Copywriter, or similar role working on digital products. • A portfolio demonstrating how your writing contributed to solving product and user experience problems—not just examples of polished copy. • Exceptional command of English with the ability to communicate complex ideas using simple, precise language. • Strong understanding of interaction design, information architecture, user flows, and user-centered design principles. • Experience writing across complete product experiences rather than isolated screens. • Ability to understand complex systems and quickly develop the domain knowledge necessary to communicate them clearly. • Strong judgment around hierarchy and user information needs. • Ability to adapt voice and tone depending on context while maintaining a coherent product personality. • Experience collaborating closely with Product Designers, Product Managers, Engineers, and Researchers. • Comfort working directly in design tools such as Figma. • Strong attention to detail without losing sight of the broader user journey. • Comfort working in a fast-moving environment where products, terminology, and requirements evolve quickly. • Experience using AI as part of your writing workflow without treating generated copy as finished work. • Ability to recognize when AI-generated content is technically correct but confusing, generic, inappropriate, or inconsistent with the product experience. • Nice to have: experience with B2B SaaS, healthcare, telehealth, fintech, marketplaces, or other complex software products. • Nice to have: experience writing both B2B operational software and consumer-facing experiences. • Nice to have: experience with healthcare or another regulated industry. • Nice to have: experience creating or maintaining content design systems, terminology libraries, voice and tone guidelines, or reusable UX writing patterns. • Nice to have: experience with localization and designing copy that can scale across languages and markets. • Nice to have: experience with transactional communications such as email, SMS, push notifications, and in-product notifications. • Nice to have: experience designing conversational interfaces or AI-powered product experiences. • Nice to have: familiarity with accessibility and inclusive content practices. • Nice to have: some understanding of how frontend applications work and how product copy is implemented in code.