Med/Surg Account Manager – Front Line Care

🕒 August 14

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Baxter International Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

💰 Grant on 2021-04

Healthcare • Manufacturing • Healthcare Insurance

Baxter International Inc. is an innovative, global healthcare leader that offers advanced products, technologies, and therapies to support people in leading healthier, longer lives. The company is committed to meeting the challenges faced by patients, clinicians, and customers in the evolving healthcare landscape, emphasizing resilience and a mission to save and sustain lives.

📋 Description

• Protect and grow existing customer relationships across an assigned territory within the Welch Allyn and Hillrom product groups • Maintain and develop the installed base of Welch Allyn low-acuity vital signs solutions • Develop and execute strategic account plans focused on retention, expansion and long-term partnership growth • Identify installed-base risks and develop mitigation strategies • Help customers maximise value through optimisation, training, connectivity and workflow improvements • Identify and pursue new business opportunities in low-acuity monitoring and connected care • Develop and execute territory sales plans aligned to revenue, connectivity and retention objectives • Manage the entire sales process from opportunity identification through implementation and post-sale adoption • Conduct value-based selling by aligning Baxter solutions to clinical, operational and financial outcomes • Lead complex sales opportunities involving multiple stakeholders and decision makers • Build relationships with clinical, operational, technical, procurement and executive stakeholders • Identify opportunities involving patient deterioration management, vital signs automation and digital ward initiatives • Promote broader Baxter solutions around the patient care environment where appropriate • Analyse account performance, sales data and market intelligence to identify growth opportunities • Maintain accurate forecasts and provide regular business updates • Collaborate cross-functionally with therapy, medical and marketing teams • Use CRM tools to build and track the funnel and record customer interactions and engagement levels

🎯 Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field or equivalent experience • Minimum of 5 years experience within the medical device field • Proven track record selling to the NHS • Experience managing complex sales cycles involving multiple stakeholders • Experience with digital healthcare, medical device connectivity or EPR integration is highly desirable • Must live on territory • Exceptional relationship-building and stakeholder management skills • Strong commercial awareness and business acumen • Excellent communication, presentation and negotiation skills • Ability to sell value-based solutions in highly competitive markets • Strong understanding of NHS structures, procurement frameworks and decision-making processes • Demonstrated ability to manage complex opportunities and long sales cycles • Analytical mindset with the ability to utilise data to influence decisions and drive growth • Highly organised with effective territory and time management skills • Ability to work independently while collaborating effectively within a cross-functional environment • Proficiency with CRM systems and sales planning tools

🏖️ Benefits

• Professional development opportunities • Pension • High importance placed on work life balance • 25 days annual leave (increasing with service)