Workers’ Compensation Claims Manager

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🔥 0 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $35 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Brown & Brown Insurance

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1939

💸 Finance

Finance • Insurance

Brown & Brown Insurance is one of the largest independent insurance brokerages globally, providing a comprehensive range of risk management solutions. Established in 1939, the company offers personal and business insurance, employee benefits, and various national programs. Brown & Brown is committed to diversity, inclusion, and belonging, fostering a culture that values talent and experience. With over 500 locations, the company is well-positioned to meet the diverse needs of its clientele and is listed on the New York Stock Exchange under the ticker BRO. The firm's strategic focus on mergers and acquisitions highlights its disciplined growth strategy.

📋 Description

• Review and evaluate materials from the employer, L&I, and medical sources and issue appropriate documentation as needed including certificates of insurance, auto insurance ID cards, etc. • Organize and prioritize work and new claims based on multiple criteria and contact customers and/or underwriters to obtain additional information or answer questions. • Work with the employer to effectively investigate, respond to, and mitigate claims. • Assist customers with identifying light duty opportunities and implement return-to-work strategies. • Communicate with medical providers to determine medical outlook, timelines, physical restrictions, and appropriateness of treatment. • Use all available information to develop plans of action for each claim. • Advise and educate customers on best practices for workers’ compensation. • Check the work of L&I Department employees to ensure proper procedure is being followed, actions are timely, and errors do not result in increased costs for customers. • Communicate with L&I employees and advocate on behalf of customers. • Coordinate with Brown & Brown team to provide financial analytics and execute on overall service plan for customers. • Foster and seek relationships with teammates across all levels of Brown & Brown. • Ensure compliance with government agencies and corporate policies and procedures. • Attend training sessions, courses, etc. to maintain up-to-date skills. • Always conduct the highest level of confidentiality.

🎯 Requirements

• Experience with Washington workers’ compensation claims management • Exceptional customer service and interpersonal skills • High attention to detail • Proficiency in Microsoft Office 365 • Bachelor’s Degree (preferred) • Basic understanding of the insurance industry (preferred).

🏖️ Benefits

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services • Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.