Implementation Leader, EHS Software – Enterprise SaaS

🔥 1 minute ago

🏈 Ohio – Remote

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⏰ Full Time

🟠 Senior

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Logo of Benchmark Gensuite®

Benchmark Gensuite®

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Benchmark Gensuite® is an AI-forward, enterprise SaaS platform that provides integrated Environment, Health & Safety (EHS), sustainability, compliance, and quality management solutions. The platform delivers modules for incident management, inspections, CAPA, regulatory and chemical management, environmental and sustainability reporting, product stewardship, and operational safety — with embedded AI (Genny AI) and mobile/IoT integrations to automate reporting, risk assessment, and field workflows for large organizations and global enterprises.

📋 Description

• Lead Anvl Frontline Worker Safety product onboarding for global and enterprise customers • Learn customer goals, processes, and systems, and document requirements, success criteria, and KPIs • Recommend and configure Anvl workflows aligned with customer processes • Design, configure, and test API-based integrations between Anvl and customer systems • Work directly with customer IT and technical teams • Plan and manage large, multi-milestone rollouts and keep them on schedule • Train customer teams, from field technicians to administrators, for launch readiness • Implement AI-enabled capabilities and guide customers in using these tools • Use AI tools for project plans, documentation, configuration, and analysis, checking output quality • Hand off live customers to Account Management with clear documentation • Report project status and blockers to implementation leadership weekly • Share product feedback, customer use cases, and expansion opportunities with Product, Sales, and Marketing

🎯 Requirements

• 7+ years of experience implementing large, complex Enterprise SaaS products, from kickoff through launch • Familiarity with EHS, quality, sustainability, or connected worker industrial SaaS, and the industries that use them, such as energy, utilities, construction, manufacturing, or field service • Hands-on experience configuring SaaS workflows for business customers • Hands-on experience integrating systems and data flows through APIs • Experience training customer users on software • Experience using AI tools in day-to-day work and/or implementing AI-enabled features for customers • Basic HTML knowledge • Experience with diagramming and project management tools • A bachelor's degree in business or a related field, or equivalent experience (nice to have) • Experience in a startup or small-team environment (nice to have)

🏖️ Benefits

• Annual bonus programs • Regular team-building events • Off-cycle reviews to promptly recognize and reward excellent performers • Happy hours • Virtual events • Supportive and fun team rapport

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