ERP Data Analyst – Auditor

Job not on LinkedIn

🕒 September 12

🤠 Texas – Remote

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💵 $60k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📉 Data Analyst

👻 Ghost score 12%

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Logo of Benefit Harbor

Benefit Harbor

51 - 200 employees

Founded 2000

👥 HR Tech

☁️ SaaS

🛡️ Insurance

💰 $5M Venture Round - Benefit Harbor on 2024-10

HR Tech • SaaS • Insurance

Benefit Harbor is a technology company that delivers a personalized, digital employee benefits platform for carriers, brokers, and employers. Their single-source platform can enroll and manage all types of benefit plans and emphasizes data integrity, seamless integration, and configurable administration to improve operational and administrative efficiencies. Benefit Harbor partners with insurers and brokers to provide benefit administration services, drive employee engagement and adoption, and support voluntary, contingent, and variable-hour workforce plans.

📋 Description

• Interact with carriers, internal team members, and systems to audit and maintain EDI files and reports • Perform quality assurance tasks to ensure accurate data flow between ERP systems and Benefit Harbor • Perform post-OE, monthly system, and quarterly enrollment audits • Document audit results and assist the Client team with issue mitigation through resolution • Analyze audit results and escalate discrepancies to internal team members • Research and troubleshoot issues preventing audit completion • Request extracts from carriers, vendors, and Workday/ERP systems for scheduled audits • Maintain understanding of file types, layouts, and basic data mapping • Meet timelines and due dates for file audits, Client Support and TMS tickets, and assigned tasks • Build relationships with Operations, Developers, and external partners • Assist the Operations team with day-to-day administration, issue resolution, and special projects • Perform other assigned duties

🎯 Requirements

• Strong knowledge of Microsoft Office • Intermediate Excel and Access knowledge • Health and Benefits knowledge preferred • Strong analytical skills and ability to use data to define and resolve issues • Basic personal computer skills, keyboard skills, electronic file/folder organization, and email usage • Database function knowledge preferred but not required • Strong written and verbal communication skills • Ability to communicate with technical and non-technical personnel • Excellent listening skills and ability to ask probing questions, understand concerns, and overcome objections • Ability to provide superior customer service • Strong follow-up and follow-through skills with urgency and attention • Experience working collaboratively with teams • Strong work ethic and ability to manage multiple clients and adapt to change in a fast-paced setting • Integrity, reliability, responsibility, and strong organizational skills • Logical problem-solving, troubleshooting, follow-through, and high attention to detail • Bachelor's degree or related experience in business, preferably in case or product implementation • 2+ years of demonstrated experience with complex projects in the benefits industry, preferably Health & Benefits, or related experience • Must be legally authorized to work in the United States without current or future visa sponsorship

🏖️ Benefits

• Full-time exempt position • Flexible hours to support teams throughout the continental US • Remote home office option • Some flexibility in working hours • Very limited travel may be required

Apply Now

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