Cash Application Specialist

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Best Office Staff - Recruitment

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🎯 Recruiter

💼 Consulting

🤝 B2B

Recruitment • Consulting • B2B

Best Office Staff - Recruitment is a firm that provides virtual outsourcing and staffing solutions for business owners. They position themselves as “Outsourcing Staff Experts,” sourcing and placing qualified remote staff across functions such as sales, bookkeeping, lead generation, appointment setting, customer experience, reception, marketing, customer service, scheduling, and lead qualification. The founders’ experience running businesses virtually informs their consulting-style approach to helping clients hire and manage virtual staff.

📋 Description

• To post cash and maintain clean records of the same for both our internal and external customers • Must have working knowledge of EXCEL- to include pivots/v-lookups • Must have experience with high volume cash application and discrepancy resolution • Must have prior experience in Account Receivables (AR) • Research, review, and apply properly all unapplied cash receipts daily to ensure timely posting of customer payments • Daily Excel download of ACHs via the banking system for same day posting to customer accounts, etc. • Knowledge of Lockbox (Expert AR AI Systems) for same-day payment validations • Daily processing of customer credit cards and monthly recurring customer list • Process and upload daily check deposits from 37 regional support centers to customers' accounts • Work with collection team and regional support centers to notify of customer short paid/dispute of services noted on remittance • Research unidentified payments for proper posting; notify collection team to obtain remittance details from external customers • Review and process credit application requests/tickets from the collection team • Process and submit to A/P requested customer overpayment or error refunds and required supporting documentation • Meet defined department goals and activity metrics • Effective listener who gathers facts and communicates course of action • Work independently and within a team on ad hoc projects as assigned

🎯 Requirements

• Work experience should include 3+ (minimum) years of demonstrated success in Cash Applications and Account Receivables • Strong proficiency in Excel critical • High level of initiative and ability to prioritize workload • Must be able to meet deadlines and maintain a positive attitude • Ability to work independently with minimal supervision • Superb written and verbal communication skills • Confidence and ability to manage multiple projects • Strong team player